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March 2024 by G J
Worst Walgreens EVER!!Every single time I try to fill here there is an issue.. no issues anywhere else.. the pharmacy employees are so rude and unhelpful
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March 2024 by Genesis Joy
Worst Pharmacy EVER, 100% due to rude lazy incompetent staff! I would trust them with fast food .. much less life dependent medication.
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August 2023 by Melissa Semira
Pharmacist was super easy to work with and accommodating when we forgot our prescription back home. Very nice and quite friendly. Fast service too. Thank you!
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July 2023 by Ronald Kowalczyk
Pharmacy Review. I am editing my review to increase rating from 1 to 3 as I eventually discovered part of the problem was due to Medicare.There are a couple polite and helpful staff and they deserve a rating of 5 but the vast majority don't have a clue how to help you with a problem, are rude, or just can't be bothered. No help at all. These people should not be in a customer service job. I realize they are often understaffed and overworked but that is not an excuse to be rude with the customer. We have been to Walgreens in other locations and other states and typically get 5 star service. This location has serious issues and management needs to pay attention to the issues.
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June 2023 by Steve Lendobeja
AWESOME STAFF and selection. Aloof customers are reason there are issues in the checkout line occasionally. It’s them and not the store about 99.9 percent of the time. Good location/ products and prices. Just enter your phone number on the pin pad… not rocket science!!
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June 2023 by Erin Bryant
Usually only go here to print photos. I've had excellent experiences up until recently. A lot of my photos have been cut in a weird way, and a lot of the time half of the image itself is cut off too when that happens. I have so many printed pictures that I cannot use because of this.
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April 2023 by John Franzen
My wife was sitting in line for 15 minutes and served the person ahead of her and put up a closed sign as she pulled up before 6 o’clock pm. That’s just one of the many issues I’ve had with this pharmacy. I guess I have to wait to get an inhaler till tomorrow now. Thanks Walgreens, you’ve made my decision to never come back here. I’d recommend no one else use this place for meds, or anything really.
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November 2022 by Brandy Ring
3 times there has been " no pharmacist on duty".Ive witnessed staff telling elderly people that they can get their scripts at a different walgreens (little falls). If im struggling to pay for gas to drive there i can only imagine for someone on a fixed income who more than likely needs their meds to live.I get being short staffed but as a service to customers they should at least let people know they can get their scripts that day or at least list correct hours on their website. When they do follow their hours they are only open until 6pm. Some of us dont live in town and get off work at 5pm. They also dont always have meds in stock and only offer 5 day supplies. Such a shame what this place has become.
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November 2022 by Maggie Jones
I have been trying all weekend to get my prescriptions, however they are closed! No notice. Sign up saying no pharmacist on duty. Where is the communicaiton with their patients? I work 10 hour days during the week! The only way I can get my prescriptions are on weekends.
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October 2022 by Ralph Nordick
We have tried to use this pharmacy for years. They continuously screw up 24 hours before you get your medicine. It's unreal. I use pharmacies all over the area and I have never had such horrible service this time my wife needs heart medicine. She sent it there 24 hours ago and they still have nothing on it. She needs the heart medicine
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October 2022 by Cody Robertson
Worst service I have ever received at a pharmacy.
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July 2022 by Samantha L
Have been terrible as of late. We've been using them for 10+ years but seriously considering switching all of our families medications to a new pharmacy...I will probably do so tomorrow honestly. It's one thing when it takes 3 days to fill a recurring med, at least I can plan for that. But when it takes just as long to get an acutely prescribed medication...that can be dangerous. Sorry, my kids are not going to hang out with strep throat for 3 extra days while you get your ish together. Good way to end up putting your patients in the ER and hospital...
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July 2022 by Jodi Anderson
I wish they had a no star to put in the rating! Terrible, Terrible service! On hold on the phone for an hour when you want to talk to someone. I went there yesterday to get my prescription and the whole Pharmacy was closed! No pharmacist on duty? Seriously? Went another time a while ago and the whole store was closed due to a staffing issue. Only reason to go to this store for prescriptions is the drive through….. which is the slowest ever! Bad… Bad shame on you Walgreens in Brainerd!
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July 2022 by Marlys Dahlvang
The staff is friendly. They snswer their phone more quickly. But their online ordering NEVER works!! It would save all of us time if I could just put my refills in online!
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May 2022 by NotoriouslyWoman
The -pharmacy techs- here are so nice and helpful, even when they're short staffed. I feel for them so much right now, it is so clear that the people at the top do not care about their employees. Having them over-worked, poorly payed and risking their lives in the middle of a pandemic. Again, the staff are wonderful, they deserve so much better than rude customers and bosses who sit on money and don't care.
