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August 2024 by Jer Hanson
Shannon and his staff were fantastic! They made my truck great again, 10 stars
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August 2024 by David Krueger
Fantastic experience working with, vehicle/repairs looks great
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August 2024 by Ken Johnson
Excellent service
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August 2024 by TERRY ABEAR
Customer service is outstanding. Work was top notch. Timely completion.
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August 2024 by Lori Kerfeld
Outstanding quality of workmanship
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August 2024 by Katie Bisch
Staff was friendly and helpful, kept me updated throughout the process, took over negotiations with insurance, and the work done looks great. Definitely recommend.
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August 2024 by Aleatha Knopf
Great customer service, excellent body work, car looks brand new, wouldn’t know it was in an accident
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August 2024 by Joe Graw
Excellent service and speedy repair.
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July 2024 by Ross Hella
Absolutely first rate service. All the staff was friendly and helpful.
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July 2024 by Ryan Sjoblad
We had a lot of difficulties with Progressive Insurance, but Shannon's went above and beyond to make sure our car was repaired better than new. I would highly recommend them!
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June 2024 by Dolly Matten
Shannon’s is simply the best. Takes care of the customer as well as the vehicles they repair!
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June 2024 by Mark Moran
Excellent repair, support, and service.
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May 2024 by Ute Zeis
This was the best experience I have ever had with a repair shop. My vehicle was repaired in time, very clean and I did not have to deal with my insurance myself. I was treated with respect and professional.
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May 2024 by Shawn G
I have spent near 10k and have had very poor experiences
2004 Toyota Tacoma
Framework
New Lift and Steering Rack
To start off I had my truck dropped off September 23 with the thought of them having it for a month max. A few weeks later I called them and it had sat in the lot with nothing started. Finally October 16 they could provide me a quote. Then came weeks of "Its being worked on could be done at the end of the week". November 24 is the day I got my truck back after waiting and paying so much. When I picked it up they told me in around 1k miles I needed to have everything torqued down. About a week after I went to Kolar Toyota to have that done. What they told me was that multiple things were hand tight and that my power steering was not filled or bled. What they did was tighten everything which put my truck out of alignment. This cost me over $100 to fix what Shannon's was supposed to have finished. At least Shannon's aligned it for me after this. Then after a month or two I was wondering why my truck was sitting so low in the front. They had my Bilstein 5100s set to stock ride height which was definitely not correct as I have 33''s on my truck. But at least they fixed it. And now ... When they were working on the frame of my truck they cut out the trailer light harness. They offered to install a new one (for more cost and time) but I didn't because I needed to get my truck back. Now when I have a break light go out I go to change the bulb to find out that its the wiring job they did. They cut out the plug and hard wired in the light, which now has failed and doesn't work. I'm not going to take it back to them.
I think if you want a alignment or an oil change this shop is alright but I have not had good luck with them. At least nothing has broken while I have been driving.
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May 2024 by James Lange
I have had body work completed at 2 other local shops previously. Nether one comes close to my experience with Shannons! Very personal, easy to work with, communication is fantastic and my trucl looks beautiful when they were finished!
