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September 2024 by Lily Boehland-Goeden
gave my partner a haircut that was way shorter than what he asked for. Cut too much off the sides and top, and did a horrible job on the fade. I warned him coming here they have done with in the past with my hair last year. Went in asking to have my hair trimmed to my shoulders and layers fixed, and came out with a bob that was up to my ears.
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April 2024 by Pat Scott
I've been getting lots of compliments on my haircut, and they are convenient.
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March 2024 by Daniel Ward
If you can get pre registered good. LONG waits if you don't pre register
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March 2024 by Lucy Charm
Marissa was our stylist; as many in the past years and Many different locations .This was the BEST of them!She understood what was being addressed and I have no haircut terminology!Great clips615 Washington StBrainerd, MN 56401United StatesTHANKYOU?? you definitely deserve to be recognized ?
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March 2024 by Star Keogh
I had Lisa from the Brainerd. She is my favorite. She does the perfect haircut ever. Been looking for a professional beautician and I finally found her.
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December 2023 by Stephanie Kush
I always get great service at the Brainerd location! No matter who cuts my hair they’re all awesome.
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November 2023 by Julie Jo Larson
I arrived fifteen minutes before my Brainerd Great Clips opened. Three other customers were waiting outside the door. We know how to beat the crowds. I don't mind early Saturdays because Sandy is usually ready for me when the doors open. She's been cutting my hair for years. Great haircuts at reasonable prices. Perfect for a busy author. The best part is that I get the cut I want, not a wild chop job. Thanks Sandy! See you in 2024!
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October 2023 by Zach Sender
I will not be going back anytime soonService: Haircut
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September 2023 by Ronald Kowalczyk
Stopped this morning, they said 2 hour wait, they put me on the list and said come back at 2:30, came back at 2:25 so I wouldn't be late. They said over one hour wait. Come back in 45 minutes. I went to Goodwill and looked around for 40 minutes and came back, still over 1 hour wait. I could not wait any longer and had them take me off the list. You wasted over 1/2 of my day. Your bill is in the mail. Very disappointed to put it mildly.
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September 2023 by a Better Bright idea
I wished I had seen the previous review from a week earlier. The same thing happened to me too! I was told to come back in 1 hour. When I replied that the Great Clips app showed it would be a longer wait, the stylist at the counter said the GC app was not working correctly and was not reporting wait times accurately. I then responded that the store could message me through the app or text or call me directly when I was 2 haircuts away. The stylist replied that they could not do that, and insisted that I should return in 1 hr. I did what she said, and when I asked how much longer the wait was on the store’s screen , a different stylist told me there was 1 customer ahead of me, so I sat down. I watched 3 more people get called before me. I was very upset, and ironically the stylist who told me that there was 1 customer ahead of me, 3 customers ago, called my name! I sat in her chair, and she put the gown on me. When she said she didn’t understand what my regular GC stylist notes were on how to cut my hair, I was stunned. I then told her to take off my gown and that this whole situation was a complete waste of my time, and I added that she was the one who personally told me there was 1 customer ahead of me, when 3 more customers got haircuts before my name was called. She never made any attempt to respond, explain, or apologize. She only showed me a print out of tmy GC haircut note that was in their system, as if I was supposed to interpret it for her. She never said a word, and I walked out, telling her that I would never return to this Great Clips store. The stylists in this store are very uncaring, inconsiderate, and unprofessional!Service: Haircut
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September 2023 by Gang Net
Not the best haircut
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September 2023 by Larry Chadwick
So many things to look at i got confused
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July 2023 by Sarah M.
Checked in online had 25 min wait time which I arrived 15 min early. The girl at the counter she asked me if I checked in and I said yes and gave her my name and I sat down. I waited over half hour and then I noticed they were helping people that were after me and I left so i could do my errands. They skipped my name. Called to speak to a manager she wasn't there and I was talking to the girl who answered about the issue and she said she don't handle complaints, she didn't apologize for them skipping my name nothing...Managment or not if you work with the public you should have manners...at least say sorry that happened and feel sympathetic towards the person who has the complaint.This is the 4th time I've had issue's at this location not going back again.
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July 2023 by LKH
Have not been able to get in as their wait list is always full and unavailable. :(They must need more stylists.
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July 2023 by Josh Watson
Sit there for 1 hour waiting even after checking In online but let's sit and talk politics
