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September 2024 by MoJo
ace hardware in brainerd sold me a husqvarna with a known briggs engine problem and tells me no refund is possible.10 hours on unit.DONT BUY ACE
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September 2024 by D A
Have shopped at few different hardware stores and the Ace Hardware in Brainerd is at the top. Friendly, knowledgeable and helpful staff. Very clean store. Ease of shopping is fantastic!
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March 2024 by Jameson Cortes
Craig did well helping with my license plate screws etc. knowledgeable and helpful employees that care for customer needs. THANKS!
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December 2023 by mikebartasky buck
Always friendly, they know where everything is, keeping the business local
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October 2023 by Hannah Morgan
Super helpful and friendly
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October 2023 by Matt H
Down to earth people that care. And make sure that you get exactly what you need
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September 2023 by Dan Vang
Stopped in at 2pm on Sunday. Closed when hours are until 4pm?
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September 2023 by Debra Lamecker
We’ve shopped at Ace Hardware here in Brainerd both personally and professionally. They are very pleasant and very helpful to work with.
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August 2023 by Amy Churchill
They are always very welcoming and helpful upon entering the store. Only place I go to get my spare keys made,been coming here for over 30 yrs and never 1 mistake! I truly appreciate that and the employees are always friendly and available when needing help. Ace is DEFINITELY the place??
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August 2023 by Dawn Cain
I needed a potato ricer for a cooking class. We checked 4 stores before I googled. Website said in stock, pick up today. Sent husband to get it. One person said they didn’t know what it was (fair). 2nd person said they don’t carry them. Husband came home and told me. I ordered it for pick up and within 3 minutes I had the email that it was ready for pick up so we had to drive all the way back over there. Extremely frustrating and disappointing.
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June 2023 by Victoria Williams
Store manager Aaron doesn't know customer service. Online shows 4, show up to buy and there is only the floor model with peeling labels, filthy and been in the elements for God knows how long so we asked for a discount and we're completely ignored. Asked for a manager (Aaron) who never even acknowledged us and just said no. How unprofessional. I emailed as they asked and they have not responded.
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April 2023 by Rachel Mrosla
Ace always seems to have what I need and at an excellent price. I like to use their buy online pick-up in store for expedience.
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January 2023 by Susanne Whirley
Was treated very poorly by an employee yesterday, when I returned an item that was someone else's order, given to me by these same employees
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November 2022 by Joseph Laroue
Always great service. We love having them right across the street from the shop
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October 2022 by Stan Lowe
Good range of products
