7:30AM - 5:30PM
305 American Blvd W, Bloomington“The manager and staff at this location are very friendly and helpful. I ship items often because I have family members in 5 different states. This is the only Budget Truck store I will visit.”
7AM - 7PM
8901 Lyndale Ave S, Bloomington“Uhaul has gone to a mostly self-service/self-checkout model. This has some advantages, of course, such as returning equipment after business hours. And some people really would just rather do it themselves. They do offer the service to pick up at the office.However, you have to go searching for your own truck once they give you the keys. It doesn't seem like too much to ask to have a customer service person at least ask if you would like them to locate the truck for you to make that process a bit more user friendly. This would be especially helpful if the truck is parked in a difficult-to-get to location.It would be very appreciated if the truck were at least moved to an easily accessible place such as the office parking lot before the customer arrives to pick it up. As it is, the trucks are just parked wherever they were last placed and it's up to the customer to go find them in the lower parking lot and drive them out of that rather crowded parking area. A little bit of customer service in this regard could really go a long way.”
“Acquiring a new space and moving in was a piece of cake. The facility is clean and smells that way. There is no odor of dead mice like some other facilities. I've been in. The people in the office are very helpful. So far I am very pleased.”