T.J. Maxx has been a popular shopping destination since 1977, offering a unique selection of high-quality, brand name, and designer fashions at great prices. With over 1,200 locations across 49 states and Puerto Rico, this off-price retailer provides customers with an ever-changing inventory. Many shoppers appreciate the helpful staff, particularly noting the friendliness of the jewelry associate. While the store features good prices and a decent selection, some customers feel that the size of the store is smaller compared to others, and the checkout process can be slow, particularly during busy times like the holiday season. However, shoppers often return for gifts and household items, as T.J. Maxx is known for its tidy layout and special finds, such as a wide selection of Hello Kitty products. Overall, T.J. Maxx is favored for its value and customer service, making it a top choice for many shoppers.