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January 2024 by Samantha Gullman
We had an incredibly wonderful experience! We were so impressed by the inclusive experience. We booked a session adaptive to our daughter’s disability and we were all so over joyed by the thoughtful, kind and inclusive atmosphere. Our daughter was able to use her adaptive communication tool to connect with Santa and all of his helpers were so wonderful. Our daughter was smiling ear to ear and giggling the whole time talking with Jolly Santa. She was still beaming hours after we left. Thank you so much!
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January 2024 by Darcie Cline
Very poorly marked. Sad it's no longer in an open area, now in a store area. Miss it being in front of Macy's. The signs around the mall didn't specify where it was located. Poor experience unfortunately.
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January 2024 by Leah Van Berkland
The Santa Experience is always perfect! They are timely, friendly, joyful and make everything about seeing Santa perfect. We have been going for many years and our special needs daughter is always treated with extra special care and we even got a virtual visit one year when she was living in the hospital for christmas - cannot say enough positive things about Lando and his team.
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January 2024 by Ivette Flores
Santa Pat is the real deal!
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January 2024 by Jessica F
This is by far our favorite part of Christmas, we have been coming from Illinois for years to see Santa Syd whom retired and now Santa Sam. The staff always makes it a magical experience. Great prices and options available staff always takes the time to make sure you get what you want.
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January 2024 by James “Jimbo” Holmstrom
Wonderful experience with our 18 month old. Friendly great staff and Santa Herman was great. Looking forward to making it a yearly tradition!
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January 2024 by Werner Family
The Santa Experience is a tradition for our family. The convenience of having a scheduled time to bring the kiddos in to see Santa is priceless.
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January 2024 by SummerRose Jamieson
We had Santa Herman and he was amazing! He really made my kids feel the magic of Santa. The whole experience was great.
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January 2024 by Julie Richter
This is our third year visiting the Santa Experience, and every year we are blown away. This year was our favorite! Santa Pat is a wonderful human being, and made the experience so special for us and our daughter. I couldn’t recommend them enough!
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January 2024 by Danielle Pappas
Thank you Santa Pat for the awesome memories! Will be returning next year and recommending as well!
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January 2024 by Travis
Our daughter loved it.
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January 2024 by M E
Great concept, horrible location and the owners are greedy and discriminative towards disabilities.Find yourself a place that does this out of charity not for profit!
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January 2024 by Paayal Sridhar
I was very impressed by this Santa Experience!! We saw Santa Herman and he was so so nice!! He also looked very real and magical, my two year old son had a wonderful time! We got two photos and the video and we will absolutely cherish this experience!! Thank you so much!! ❤️
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January 2024 by mac S
Love everything about the Santa experience! Started over 22 years ago and still going with out family! Love that they have Santa’s for everyone! Plus you leave a VM or email and you get a response within 24 hours! In reality it was only 3 hours. Who doesn’t love that? Staff is always great! Can’t wait untill we can bring the animals.
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January 2024 by S
The absolute sweetest experience!! We have gone the last two years with our 2.5 year old and it’s always such a positive experience. Santa Sam did a wonderful job and all the staff is so friendly. They even went above and beyond to get me an appointment that worked best with our schedules. We will be back every year!
