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April 2024 by Clair K.
Burnsville location. They raised their prices right after they took ownership. We had a small unit 5 x 15, and they raised the price 75%, from $60 to $105. I'm not the only person they did the same increase to. We have several other units and between them, they were raised $175. a month. So with this unit added on, the amount raised totals $220 each month. We don't have extra money on a fixed income, Social Security. We haven't met the new crew yet, but we were always treated good and with respect from the old crew, especially the hired help Lisa more than the managers. We saw her more often, and she is an asset to the company. The previous manager Mike wanted to keep us as clients so they didn't apply as steep a raise when prices went up. The new owners raised everything all at once, taking money from food and needed prescriptions. I guess they don't want to keep the older dependable clients who have been there for years. There is always the fear of being told to leave because we complained about the price increases
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October 2023 by Melanie Shreffler
Very clean and efficient storage facility. The staff is friendly and helpful. Smooth process to select a unit, move in, and move out. Would rent here again.
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July 2023 by Michelle Bale
Amazing storage units have not had 1 problem since we joined the world of using storage units. Have nothing bad to say.
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June 2023 by Toni Eagle
Rachel was awesome! Worker made it nice and easy. I would very much recommend lock up storage
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April 2023 by Charles Browne
Safe and secure storage with friendly staff.
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June 2022 by Jerry Smith
Be careful of the full facts concerning money! You may or may not be told of all the charges. It is very clean and pleasant. Easy tobmove your "stuff".
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January 2022 by Samyual J.
The door to out-door storage is broken and in need of repair . It handles to step on the door to lock it in place are non-existent. The manager is aware of this and has yet to fix it . We have not been compensated for and continue to pay full price . The office was locked today and no one was there even though the office hours on the door said they were open during the time we were there . We struggled with our a door for a good 20-30 mins using an ice pick as well ice melt to get the door to fully close . Still we couldn't get to close . Finally we got to close , the cold probably didn't help below zero temps . A storage unit that costs over a $100 a month needs to be fully functional: the storage unit door should be sound and intact prior to renting the space , ice melt should be available for all tenants due lack of plowing on the property and staff should be available during the time of office hours listened .
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August 2021 by D Anderson
Nothing to report
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June 2021 by Dana Wyttenbach
IVE been at this storage for a long time and I like the people and the place is carpeted ..something that is rare. And they just added music on scene. Very helpful and. cortious. So heated in the winter and cool in the summer.
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March 2021 by Nathan Vasa
Great prices and very nice facility.
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December 2020 by Spang
I didn’t expect to have a good experience with ANY storage place- but this was the best possible thing. They let me borrow a moving truck, let me upgrade my unit in the same day with little hassle, even called me when I forgot something in the cab of the truck and had it safely set aside for me to come back and get. If I ever need storage again this is the place I’m coming
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December 2020 by Steve Peters
Great staff, always helpful.
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November 2020 by Marie Baird-
Very secure and clean!
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August 2020 by Susan Anderson
Public Storage on American Blvd. in Bloomington is a very clean establishment with super helpful staff! I recommend this location.
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May 2020 by Paul
Super easy to rent a storage space from these guys. The facility is very clean. Climate controlled. Professional management that is helpful and friendly. I was very happy with my rental experience here -- including when it was time to terminate my rental.
