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March 2024 by kathy fox
We came in the Mall of America store to ask questions regarding updating my husbands phone. We ended up updating my phone as well. Eduardo assisted us, explained everything to us, answered our many questions, and spent time with us to make sure we understood everything we needed to. He was very friendly, knowledgeable, and helpful!! Definitely a 10/10! Will definitely return to that particular store for all of our phone needs. Thank you, Eduardo!!
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March 2024 by roberto fajardo
Very good service jack
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March 2024 by angel mauricio suarez hernandez
We went to the mall of America location to get help switching a phone line and upgrading a new phone but the service was rude and this girl acted like she didn’t want to help us at all.
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February 2024 by TG
Shout out to Darian. Darian was prompt, friendly and honest. He wasn’t pushy. He tried his best to help with an issue that didn’t even involve a sale. People like Darian make T-Mobile a good place.
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February 2024 by Shariif Ali
Very satisfied with my visit Josie was super nice and helpful, will come again!
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February 2024 by Layla Salad
darion helped me out with wonderful service
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February 2024 by Ahmed Salad
Gentleman named darion helped me he was quick
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February 2024 by Ladan Jama
Darion was fast and efficient he is the best and deserves a raise.
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February 2024 by Citlali Martinez
Stopped in to switch to T mobile from AT&T and the sales representative named Josie walked me through the whole process, answered all my question's. Very satisfied with my experience.
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February 2024 by Jeff Ewanio
Computer was down. Couldn't order screen protector under warranty.
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February 2024 by Elyas Artan
If I could give the store a score of negative 5 star I would. Unfortunately, the lowest score is 1. Anticipate to be lied to by the representatives and manager as well. I was disappointed by the store telling me to contact customer service and customer service telling me to go back to the store. I will change my service provider to VERIZON; just unfortunate I am COERCED to stay with them for 24 months. I had no choice but to ask the BBB for help!!!!!!
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February 2024 by Minnesota cowboy up
No help at all
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February 2024 by Preston Armstrong
Got helo by Josie she helpful and sweet
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February 2024 by Lanika Singer
Josie was very nice and helpful! I recommend this place! 10/10 for sure
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February 2024 by Adelina Sampaga
josie was nice and helpful answered all my questions
