Steve Madden MoA store in the iconic Mall of America offers a selection of trendy boots, comfortable sneakers, dress shoes, heels, and men’s dress shoe options. Tourists and locals say it is a must‑visit destination for Midwest shoppers. Staff are kind, helpful, and nice. Customers say the good customer service, noting that the young ladies helped pick sandals and glasses. Even when a size is missing, staff order it with free shipping. The store is small on men’s shoes but quality remains.
First time at The mall of America , & walked into Steve Madden randomly. Whole experience was good , anthony was a great big help with helping me pick out my sandals & glasses ! Great customer service :)
April 2024
The two young ladies who helped me this evening were extremely kind and helpful! Good customer service is hard to find nowadays....so thank you!
March 2022
Good store. Small selection of mens shoes but quality. All the ladies working are nice and helpful despite how busy the store is and really took the time to help me out. they didn’t have the size I needed ordered it for me with free shipping which was very kind of them.
