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November 2023 by Kevin Mendel
Convenient place to store your goods, but we moved out after they doubled our rates in 10 months. Be prepared that they suck you in with a good rate, then continually raise it. We moved to another facility that was cheaper and had the same rate now for over a year.
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November 2023 by Esteban G.
Effortless sign up. The app is easy to use and helpful getting in and out of the premises. Everything looks clean and safe. The staff is helpful and welcoming. The value for the space is great.
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September 2023 by Daniel Hunt
I had some communication problems with public storage- but the property manager here (Erica) really made the process quick, easy, and efficient! Really appreciate the help! The world needs more managers like this! (Corporate - if you see this please ignore my angry voicemails - Erica deescalated the situation).
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September 2023 by Jeremy Leonard
Erica was very helpful and did a great job explaining how to access the facility and where everything was. Excellent customer service!!
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August 2023 by Brianna Watson
Wonderful experience! I was helped by tashawna. Quick and easy check in.Tashawna was friendly, and her communications skill was excellent. She made sure I had proper knowledge of what to expect.
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August 2023 by Mr Pickels
If I could give this place a zero I would. Horrible customer service. Nobody will answer the phone! Countless attempts to access my account online and add a person to my account has failed for 4 weeks. Manager refuses to help or return phone calls! The app SUCKS! My car window is down and wasn't when I left. I talked to a local who knows the place. Didn't have anything positive to say. Endless circle jerk! Go anywhere else ??
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August 2023 by Gary Gudmundsen
Tashawna.Absolute fabulous experience with toshana she was very helpful she guided me through everything and highly recommend her she was great.
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July 2023 by Tory Marshall
Very friendly and great customer service. She know her stuff. Thank you so much!
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July 2023 by Ramesh Shanmugam
Excellent experience, Tasawanna was very helpful . Space is clean well
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June 2023 by Josh Schultz
I stopped in to get a storage today it was met with Stellar service by tashana help me with everything I needed I recommend giving her a raise
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June 2023 by Daniel Wolfe
I don’t know how I could have accomplished this rental without Erica’s help.
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June 2023 by mohamud mohamed
Tashawna is very nice and helpful and gave me a tour. She’s amazing and deserves a notice 10/10
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June 2023 by SS Truks
Racially profiled. The desk attendant did a walkthrough pretty much only in the area I was in while I was @ my unit.
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May 2023 by Paula Ashley
I had a great experience at the location in Bloomington on 81st street. I was helped by Erica. She was very nice and extremely helpful. She explained all the sizes of lockers showed me a few and even found me a really great price. I would highly recommend this location and that is totally based on my experience with Erica.
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March 2023 by Ronny R.
Where do I start? Tashawna was the best thing that ever happened to me at Public Storage W 81st street Bloomington Minnesota location. She is always so pleasant and willing to help with anything I have questions about. My credit card was declined due to unforeseen circumstances, and she called me to let me know. I paid it right away and she requested to have the fee waived for me. Right now every penny counts, and I am thankful for her going over and beyond. She didn't have to suggest that there was even a possibility of the fee being waived but she did. This is the type of experience that is few and far between anymore. Thank you Tashawna! I will refer others to this Public Storage because of you and the awesome customer service. Others need to know that Brilliant Customer Service still exists.