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August 2024 by Tom
Have been going to this PF location for the past couple of years. It was very good until recently. New equipment was a nice addition. However, during my last few visits, I have had trouble finding a bench for the Smith machines. Folks were taking them to other areas of the gym and, often, just using them as shelves for phones and water bottles, and to sit on. A couple of times I saw customers use the bench at the Smith machine and then take it with them, leaving the machine without a bench. I have no problem waiting for a bench during busy periods . I do take issue with the increasingly selfish behavior that seems to be on the rise at this PF location. Management should either, buy more benches, or establish and enforce a rule that benches must stay with the Smith machines.
Thanks for the prompt response to my concerns. I appreciate it!
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August 2024 by Malena Lee
As they say in there ad it’s just an adult gym class. Everyone is learning. No judging
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August 2024 by Seth Downs
Fine place for fundamental workout at a budget price. Recent upgrades have improved the facility
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August 2024 by Jami Lea
Absolutely awesome, my daughter left her phone their. The guy working went to look on it with me still on the phone. Called back less than 5 min later saying he had found it. I really appreciate that! Thanks
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August 2024 by Roberta Dawson
Very impressed with the people..the machines and the cleanliness.
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August 2024 by Thomas Volk
Billed me extra and wouldn't refund it. They blamed me for the billing error on their end. Would recommend being a member at a different location.
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July 2024 by G J
Low key
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July 2024 by Richard Swerdlick
I usually go on Mondays as Burnsville does not open until 5am.I am very disappointed that when the new machines were recently installed that no ARC machines were installed.Although similar to an elliptical the ARC has the advantage for someone like me with bad knees of not putting stress on the knees. I hope that the owners will reconsider and install at least 2 or 3 of the ARC machines.
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July 2024 by David Olson
Great! ??
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July 2024 by Dylan Mohn
I'm unable to download the new Planet Fitness app to my phone; Google Play says it's incompatible with my device, even though all my other apps work fine. I've tried to contact customer service multiple times with no response and the gym manager has just informed me that there is no other way to sign in besides having the clerk manually enter my phone number every time I want to use the gym. This is an absurd policy when just a couple of years ago I had a keychain that signed in without needing my phone at all.
I regret joining PF now, and I wouldn't have done so if I knew about these changes. I recommend that anyone with an older phone avoid PF until they fix these problems.
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July 2024 by Harrison Paul
I've visited various locations around the Twin Cities and this is my least favorite one. Here are the things I like and don't like about the Bloomington location.
The good: a good selection of machines, some appear to be new. A lot of natural light coming into the space. The TV channels have a good range of choices including various news stations. The bad: it's dirty-there are always wrappers on the floor and in the parking lot. The locker rooms may initially look clean but you can tell that no effort was put into cleaning them because of the gunk in the corners and not a fresh smell. When I joined, they told me that they clean the hydro beds every 15 minutes. I've never seen an employee in there, let alone clean them. They don't enforce the rules. There hasn't been a time I've been there where there isn't someone in jeans, flip-flops and/or having a phone conversation while working out. Most of the time, the front desk person is sitting in the corner watching something on their phone and not even looking up. I'll still go there to work out when in the areas but it's frustrating that they don't take better care of it like other locations do.
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July 2024 by Julio Estopinan
It's my favorite H&M, it's the best there is in the US.
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July 2024 by Espen Dinneen
This place is great! I'm newer at this location, and it's been so nice compared to other places. I usually come during dead hours because this place will get PACKED during busy hours. Not super bad, but I just personally don't want to have to wait or change any of my workout plans if its too busy. Soooo much equipment and many many machines to pick from. They recently added some new ones and rearranged the store a tad, and it's great! Lots and lots of value for how cheap the monthly payment is.
Staff here is also pretty chill too. Some of the workers just chill and listen to their music and don't really do too much. I've noticed Kevin, one of the employees that will sometimes work the overnight, is a phenomenal worker! He is constantly checking on trashes and seeing if the cleaning stuff is full. He's always out on the floor or behind the desk helping people or just being there in case someone needs help. A couple of the other employees will just go back and sit in the Black Card area and peek out front every 5-10 minutes, but not Kevin! He is ON it. Super nice guy too. Always greets me with a smile despite it being so dang early/late. I'm sure there are other great people I haven't met yet, but Kevin has made the experience pleasant. Give that guy a raise!
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June 2024 by Patrick Silva
They have had bad machines for more than 1 month, they don't fix them!
They have 4 bad machines for a long time
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June 2024 by Jonathan Castillo
There are two machines that have not worked for three weeks and nobody has repaired them, even so they don't have 5 stars on my side.
