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July 2024 by Todd Harper
We had an absolutely wonderful experience at Lovesac this morning. Easiest furniture buying experience ever. Sat down, said “yup, this is SUPER comfy,” spent a few minutes chatting about configurations, fabric choices, and accessories, and we were on our way. Probably took 30 minutes tops, and most of that was me deciding whether I can live without the deep seat configuration. Looking forward to our new sactional arriving in a couple of weeks!
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January 2024 by Shayla Krupper
While on a trip in back in October, I was visiting Mall of America and I’ve always been interested in the couches this company offers and there isn’t a showroom near me So I thought I would check out the physical store before deciding this was the couch I wanted to go with when I purchase a house. I literally took two steps into the store before the employees looked me up and down and gave me a dirty look as if I was a teenager coming to lounge around and bother them or like I Didn’t have enough money or something. Meanwhile, I am a 24-year-old woman from Canada who just wanted to know if this couch was All it was hyped up to be online and if it was worth the exchange rate before I custom order one when I purchase a home ….This location needs some less judgey staff because I felt more judged going into a furniture store as a woman then I did going into Hollister/abercromie as a chubby girl back in the day..
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October 2023 by Randy Niles
Great customer service, inviting show room and a great product!
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October 2023 by Ian Schwartz
Great sofas and superb staff.
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October 2023 by Sherrie Olson
Love this place! Always helpful and quality products!
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October 2023 by Thomas Lia
70’s bean bag todays garbage bag.
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September 2023 by Colleen and Gregg Johnson
Our purchasing experience was very exciting and fun. All of our questions were answered thoroughly.
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August 2023 by Brittney Burgess
Seriously the best experience buying a couch ever. No hassling and no crazy person following you!! Tyler was the one who helped us and he did such a great job. He was so knowledgeable and helpful. He even went out of his way to how hot the heated blanket gets. He never made us feel pressured into buying anything. He was so patient with my 1,000+ questions and never seemed annoyed. Highly recommend shopping in store.
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August 2023 by John Oberly
The process of picking out a Lovesac sectional configuration and placing an order felt smooth and easy, without any pressure to buy. I ended up placing two separate orders. There was an issue with my second order and the folks here gladly helped get it back on track and delivered without much delay. The sectionals are well made, easy to set up, and actually made my space feel more open but with more seating space! I'll definitely be back to purchase more components to my sectional over time.
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August 2023 by amal ahmed
Store employees were always welcoming and so helpful ! They made the decision making process easier, especially with the sooo many choices to choose from! We are so excited to make this out forever couch ! Thank you MOA Lovesac team!
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April 2023 by Stephanie Elton
This place is awesome! You really need to stop in. Staff are not overbearing but informative. Im definitely getting a new couch!
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December 2022 by Maria Williams
The associate was very knowledgeable and helpful. We have wanted a love sack for years and finally are getting one. So excited!!
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December 2022 by Schelli Cronk
We love our Lovesac sactional with SoundTech. Best purchase we made for the new house. Just bought more pieces to expand it and be able to modify it. The staff at MOA and Southdale have always been great at helping us think about many different ways we can configure and make the best use of it. I have also removed and washed the covers many times already. We have a puppy and people who spill a lot. They wash perfectly, come out looking brand new.
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October 2022 by Bobby Koonce
The staff here are hreat and helpful. Jeremyand hus crew are the only reason I did not return my Lovesa. They took the time to help me fix any issue that I came across. I can't say tge same for lovesac's costumer services line, who only gave me the option of a return and refund, in two to three weeks. So if go into the store, if you don't have a local store, stay away from Lovesac
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August 2022 by J Havy54
We were visiting Mall of America for vacation. We were mostly there for the entertainment factor but ventured into some of the stores. I had a lovesac many years ago in college. We unfortunately had to sell it when we made a major move from Missouri to Alaska.We knew there were couches now made by the company but this was our first look at them. The first day we were there the employee, Majia, was very informative and helpful. We took some info from him and talked more at the hotel that night. The next day we made it a priority to return with our new questions. Majia was not working but we had a great interaction with Victoria. We have since returned home, done some measuring, and are planning to order very soon.
