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January 2024 by jerine hartsch
Love the Galleria and this store has some amazing hand cream that really works in our cold winter! The customer service is amazing!
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December 2023 by Diane Gilderhus
The store is great but on-line customer service is awful. I will never order on-line again. My order got lost and they said it was returned. So I am getting a refund in three weeks? I had a couple Xmas presents in that order and the rep didn’t care. What a disappointment.
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October 2023 by Lynn Beaudoin
I love this store but we so not have it in Wisconsin. I was looking forward to actually shopping in an actual store rather than shop online. April was extremely helpful in letting know about all the different fragrances. I ended up getting a perfume. April let me know about signing up and getting $20 off. This was my favorite store in the whole MOA.
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September 2023 by Janine
Staff was very helpful.
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March 2023 by Aaron Explicable
Great store, beautiful ladies, easy inventory
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January 2022 by D Garcia
Stopped in looking for a gift and felt a little overwhelmed with all the possibilities. However, the lady was very helpful and told me a bit about the company and answered all my questions on the different products. Overall, good customer service and I liked the products!
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December 2021 by Michael Calhoun
We love L'Occitane ever since we first shopped there on our honeymoon in Paris. All over the world we now stop in at these well appointed stores for amazing products.
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January 2021 by Karen Ibarra
Great customer services! Love this brand!
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November 2020 by Jim B.
Ordered online for curbside pickup. Never received email within 24 hours that it was ready. Called store and woman said they didn't receive the order and that it was probably back ordered. Didn't even offer to see if the item was in stock, which the website indicated there were 3. She again said no, offered no apology and dismissed any accountability, blaming the "online" part of their business that has nothing to do with her. Won't be back.
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August 2020 by Nicole Snyder
I always love coming in here to see the new products. They are always so helpful but never pushy.
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July 2020 by Talia P.
I love the experience I have at L'OccitaneThe stores are bright and welcoming and the products are as golden as the packaging they come inWhat a treasure in our beautiful state!
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December 2019 by Lexa Kandola
I buy refills of almond shower oil, but love to see all the holiday gift sets as well!
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December 2019 by Michele B.
I love L'occitane's lotions so I was super excited to find a shop in the cities! They have a cute shop tucked into the Edina Galleria. Definitely stop in and try all of their different flavored lotions and beauty products. They even have items for baby and men! I made a special stop to get their advent calendars for the holiday season. They are expensive but worth it! So many amazing samples to use as you count down December. They have cool ornaments which include their products that make really sweet gifts too! I've always been a Francophile and hope to visit Provence, France the area that this company was founded from. Until then I'll stop by the Galleria and sample some of the Cherry Blossom lotion and buy another tube with the fancy key to roll it up for my purse. Plus some travel sized items for when I travel. Love this brand and will save up my spending money to splurge on their products when I can. petit à petit, l'oiseau fait son nid
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June 2019 by John Moss
William is the best!
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March 2019 by Gwen Lewin
Staff very friendly and helpful. Love the L'Occitaine hand lotion!!!
