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January 2024 by James Jones
Love their shoes but wasn't acknowledged the last two times I entered this store so I purchased elsewhere and a different brand.
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October 2023 by Meursault Liang
Was given a mismatching pair of shoe. The staff person who handled the return process poorly by putting me on hold on the phone repeatedly and speaking in a very rude tone as if I was the person creating the problem. Very bad experience in this location but the customer service provided by the company was helpful, polite and efficient.
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July 2023 by Jamie Walters
Great store for men.
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June 2023 by Liwei Weng
Was given a mismatching pair of shoe. The staff person who handled the return process poorly by putting me on hold on the phone repeatedly and speaking in a very rude tone as if I was the person creating the problem. Very bad experience in this location but the customer service provided by the company was helpful, polite and efficient.
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May 2023 by Melissa Gallagher
Nice stuff
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July 2022 by Dante Smith
Don't let them get your address. they said they wouldn't send me any junk and I've probably got 20 plus pieces. It would take a lot to regain my trust.
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May 2022 by Elizabeth Meyer
Great experience shopping at Johnston & Murphy today. Chris is an exceptional service professional- will definitely be back to this store because of him.
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February 2022 by Lisa Duncan
Great customer service. Stylish shoes and shirts. ♥️??
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December 2021 by Mike McGurren
One of my go-to stores. Love thier styles and the quality is very good. I have 5 pairs of thier shoes as well as denim jeans, chino's, and button up shirts. Very happy with everything from J&M.
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November 2021 by M G (CIRCLEOF5555)
Awesome shoes! Cool shirts
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October 2021 by David Grogg
I wanted to leave a review specifically for Gene Garvin at Johnston & Murphy at the Mall of America. We stumbled in last week just browsing for some shirts and we were met by Genes' warm, welcoming energy. He connected with us in a way that feels so rare these days. He seemed genuinely interested in my tattoo sleeve and we even connected about different tattoo artists in the cities.
The clothing at the store seemed quality, although pricey, but Genes' customer service will be remembered as a stand out. Full 10/10 We didn't purchase anything, but we are glad we went in.
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August 2021 by Michael Gauer
Awesome shoes! Cool shirts
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July 2021 by Real Grogg
I wanted to leave a review specifically for Gene Garvin at Johnston & Murphy at the Mall of America. We stumbled in last week just browsing for some shirts and we were met by Genes' warm, welcoming energy. He connected with us in a way that feels so rare these days. He seemed genuinely interested in my tattoo sleeve and we even connected about different tattoo artists in the cities.The clothing at the store seemed quality, although pricey, but Genes' customer service will be remembered as a stand out. Full 10/10 We didn't purchase anything, but we are glad we went in.
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July 2021 by Drake Lynn
Very kind staff.
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June 2021 by Samantha M.
I wanted to leave a review specifically for Gene Garvin at Johnston & Murphy at the Mall of America. We stumbled in last week just browsing for some shirts for my partner and we were met by Genes' warm, welcoming energy. He connected with us in a way that feels so rare these days. He seemed genuinely interested in my partners tattoo sleeve and we even connected about different tattoo artists in the cities. The clothing at the store seemed quality, although pricey, but Genes' customer service will be remembered as a stand out. Full 10/10 We didn't purchase anything, but we are glad we went in.