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December 2023 by Mike Bierlein
Great service and knowledgeable staff! Joe spent time helping to select and train us on a walker for my wife who has broken her ankle! Tremendous service and really care about their customers!
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December 2023 by Robert Flitcroft
Not a large selection of Bariatric RollatorsWalkers upright.
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August 2023 by Spencer K.
Some of the best customer service I've ever experienced. KC was amazing. It was our first time there, and we'll never go anywhere else
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August 2023 by DJ Lohmen
Great staff and great knowledge that they have of the products...
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January 2023 by Stan Holms
My 86 year old mother visited the store, got fabric samples, and phone ordered a lift chair for my 91 year old father. They didn’t have the chair in stock with the fabric she wanted. Upon order, her credit card was immediately charged including delivery. The only record of purchase was credit card charge. My father passed away about the time the chair arrived at store. We canceled this order and were told that all sales were final and there would be no refund on special orders. Store person said my mother had a receipt in hand indicating policy, when in fact nothing in writing had been delivered to my mother indicating this policy. Store person was able to convince superior to refund cost of chair and charge a $250. re-stocking fee. I was informed that I should be happy about this. When asked if re-stocking fee could be credited if they sold the chair in a certain amount of time, I was met with a surly “this is taking up valuable floor space”. Obviously, the culture of the store owner filters down to its staff through the aggressive and unkind attitude. Beware.
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January 2022 by Kathryn Roys
This family owned business cares about making peoples lives as good as they can be.Electric mobility scooter repair— excellentEducating and caring for the caregiver -excellentPrices- reasonable and worth every penny for the advice and knowledge that accompanies it.Thank you for helping my family be able to fix our scooter and get to Disney!
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January 2022 by Diane Gomberg (Hemplydi)
My mother bought a 4 wheel walker from a medical place that is no longer in business. She had had problems with it and so we picked Jackson Medical to help us. We are so glad we did! The staff there was super helpful and solved the problems in record time. We won't go anywhere else!
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January 2022 by Debbie Adair
I am extremely happy with the service I received at Jackson Medical. Beth was kind and very helpful. I highly recommend Jackson Medical and Beth, in particular.
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January 2022 by Julie Schmidt
Staff helpful and knowledgeable. Fun store to browse. Helpful suggestions to my needs. Demonstrated product for me.
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January 2020 by Jennifer Yates
Highly recommend this place! Very friendly and helpful staff.
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January 2020 by Kimberly Clark
Great place for Durable Medical Equipment and more.
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January 2019 by Derek Pogorels
Was looking for CPAP supplies, they had basics, gave me a recommendation for a different place with more selection.
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January 2019 by Sarah Miller
I would highly recommend checking this place out if you need anything. They don't have much as far as youth, but for adults they have a good selection
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January 2019 by Jon Nerison
Had just what I wanted
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January 2017 by Ines Lanka
2016: Found this gem of a company by accident tucked away in a strip mall. I initially went in to buy a wheel chair and had to come back for an electric recliner. The sales reps and staff were more concerned about my 90 year old mother getting the right thing. They went to great lengths to make sure her measurements were accounted for when purchasing the recliner and wouldn't let me just rush thru the process and just buy something ( and the wheelchair for that matter), They went above and beyond and were very accommodating with my special request. They really went above and beyond - certainly more than most companies would. I can't say enough good things about this company. I recently moved to Virginia and let me tell you Jackson Medical is the epitome of a solid Minnesota company with Midwest values - service I crave in VA but rarely get. They need to get a Facebook page so that I could share my post with my FB family and friends
