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March 2024 by David Balyeat
No call backs, no help, and cancel appointments that someone else had set up and havr to rebook? This h&r block location is just worthless in all aspects.
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May 2023 by Brittany Schultz
I called and left a message asking for assistance with my taxes and no one called back
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March 2023 by Jami
I really appreciate you helping me
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February 2023 by Shalonda Foster
Horrible Customer Service Tax pro showed up 30 mins late my appointment was at 1pm barely could speak English and couldn't navigate the system since she was having issues locating my previous return and on top of that kept checking her schedule for upcoming appointments she didn’t complete my return I guess she was preparing for the next customer I will NEVER RETURN TO THIS LOCATION VERY UNPROFESSIONAL
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February 2023 by Mary K. Cowan
My first time with H&R Block. Excellent agent, location good, easy process, good result, and reasonable price.
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August 2022 by Christoph Leser
My tax preparer, Vicki Bonilla is excellent at what she does. Fast, friendly, efficient with my time and accurate to boot. Very satisfied for 9 years.
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August 2022 by taylor rustand
DIDNT EVEN SPELL MY LAST NAME RIGHT. LOST OUT ON 1400$ THAT WAS PROMISED IN MY RETURN. What a joke. Dan Harrington was in charge of my taxes and he couldn’t even put in my social security accurately or my freaking name!!! When I called to explain my situation, all I got was, “Uhhhhhh, can you say that again,” not even joking that was said maybe 6 times. I will absolutely never trust these people with my taxes or anything ever again.
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July 2022 by Maria Hernandez
Troy explain taxes better than other places I've gone to. Understood more now.
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July 2022 by John Bernard
I called to ask a question a very simple question just to confirm some thing the guy raised his voice his name was Valerie and then he hung up on me because I asked if he raised his voice I would not recommend going here
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June 2022 by Penny Kaiser
I went to the Oxboro location in Bloomington, MN. It was a terrible experience. There was a lack of communication, service and no follow-through. When talking to the manager, I asked questions that never got answered. I highly recommend avoiding this location.
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May 2022 by german carmona
tax preparer Tom always very nice.
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April 2022 by Owen Cannon
My tax preparer, Vicki Bonilla is excellent at what she does. Fast, friendly, efficient with my time and accurate to boot. Very satisfied for 9 years.
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April 2022 by Laurie Reynolds
I have had Kelly Norris do my taxes since 2014, the year I retired. Kelly is extremely knowledgeable and thorough. Answering all questions I have had. Kelly has always filed my taxes accurately and in a timely manner.
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April 2022 by Jeff Wellvang
I don't like your automated phone answering service. When I call I like to talk to a person and when I leave a message I expect to get a call back the same day not 3 days later. I never got to meet with my tax professional.
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March 2022 by Lana Van Der Geest
Worst place ever. I used them for 5 years and found out my tax prepared left. I had made an appointment and it was canceled due to “computer glitches “ well this happed 2 more times totaling to 3 canceled appointments by them. NO THANK YOU!!!! Gods bye….