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August 2024 by Clint Boom
Don’t try talking to Van, incredibly disrespectful to my son and his friend. I had them put their purchases back in the shelf and we’re going to a different Game Stop right now.
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July 2024 by Katyna Smith
Maybe when people say no to the rewards program listen the first time. We said no 6 times and the clerk continued to pressure us. No means no.
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July 2024 by christian gonzalez
Small but good selection of games. Staff need a chill pill, they push really hard on the insurance and packages.
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July 2024 by Joe C
The one cashier is super aggressive. Tried to sell me their scam protection replacement plan for the games I purchased. I politely declined 4 times. Says "are you sure? It's only $2 a game. So if the game breaks you're just gonna buy a new one?" Then he tried to upsell me the premium membership. Someone needs to teach this kid that "no means no!"
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March 2024 by Jeremy D.
I came from out of town, bought a pre-owned game No More Heroes III for the Nintendo Switch, was about to buy it and noticed my wallet went missing. As I’m paranoid enough as is, the cashier was still asking me if I wanted the protection plan as if I was not already looking for my wallet. The game was bought; however, they NEVER put the game in box so when I got back to my hotel and looked in the game box they never put it in. As I have a flight tomorrow morning, I have a game box but no game and no way to go to the store as I am flying back home. Now I have to call the bank to reverse this transaction because I am not spending money for a damn box with no game in it. Perfect timing to sideswipe me as I am looking for my wallet, having my friend pay for me as I am distracted not to make sure the game is in the box.
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February 2024 by Our Story
Bought two PS3 games on different days neither worked
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February 2024 by DJay 2Lit
They always have items that are hard to find in other stores
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February 2024 by Raylow Masters
They have great used games
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February 2024 by Thomas Syrup
Like it cause always get top dollar for games at this one
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February 2024 by 116 Unashamed
Lack of physical games.
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January 2024 by Kevin Nibbelink
We purchased a nintendo switch game from Gamestop about a month ago to give to my kids for Christmas. When we got home after shopping we noticed that there was no game in the case. We have tried to get the actual game & customer service says they will make it right by sending us an email within 72 hours. It has been about 2 weeks. We tried to call customer service & they have no record that we called. We don't live near the Gamestop that we purchased the game from. We will never shop at another Gamestop ever again!
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January 2024 by John Goode
It's a Gamestop.
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January 2024 by Amanda Ou
do not n i say do not buy anything from gamestop all locations, cuz i bought 1 pack 4 glasses Kirby at moa before Christmas, after less than 2 wks used n 1 of glass was broken while I holding in my hand in December 26th, 2023, luckily i wasn't drinking, otherwise it gonna cut my lips sigh. anyway i tried to exchange in apple valley location n the guy said that he was manager in apple valley location, told me that i didn't have the receipt n i could not exchange in his location n asked to go to moa for exchange, its really extremely ridiculous, i had the gamestop bag n gamestop price sticker n i paid full price with my credit card, its huge mistake for this company, i dont recommend anyone to buy anything there n i will not buy anything from this company in the future. its not acceptable. thx for reading my feedback, the quality of Kirby glassware is really bad. the guy who claims himself manager is really bad attitude too, sigh.
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January 2024 by Michelle Eats (THE FOOD PLUG)
My son loves this place
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January 2024 by Rebekah Hartman
My son went all the way to the mall and got a PS4 game. But when he brought it to the cashier, he switched the game to PS5. My son should have noticed, that's his bad but that cashier should have known better. Then my mom had to go out of her way to return it and that location didn't have the game. He got his money, but no game. I don't know if this place likes to rip off teenagers or abuse their 15 day return policy because if this was a Christmas gift, it would have been too late to return. If it was a mistake, the cashier needs to get better at his job.
