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October 2024 by Owin Giles
Cali and Bella helped me purchase a new watch and showed me what steps I should take in fixing my old watch. They were very helpful in store, definitely impressed with the enthusiasm and the expertise on watches by Bella! Great job!?
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October 2024 by Monique Veeramallay
Emmanuel was fantastic! I came in today to look at watches for someone else. I was just doing research based on a few pictures. I walked out with 3(!) almost 4 watches. He helped me find exactly what I look for in a watch. A bit of sparkle, a jewelry band, and a smaller face. When they didn’t have exactly what I liked on display, he helped me customize. I never felt pressured, he helped me try a couple combinations and I’m so excited for my purchases. I plan on coming back to work with him again!
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October 2024 by Cheri Corley
10/10 Recommend, staff was down to earth and super helpful. Emmanuel and Cali are awesome!
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October 2024 by Amy Kunz
Cannot say enough amazing things about this fossil store! Even more so about Cali she is truly an amazing worker. From the moment you enter the store. Her warm friendly personality keeps up coming back!
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October 2024 by Kells Stockton
Just had another great and fun experience at fossil! Thank you for helping me find the perfect purse. Love fossil products and the MOA team.
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October 2024 by Ryan Springob
Great Customer service, Emilee was extremely helpful with assisting me in changing my Watches battery
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October 2024 by Jay
I had an awesome experience at the Fossil store, all thanks to Bella! She really took the time to help me find a watch that fit my style perfectly. She was super communicative, asked all the right questions, and made it easy to figure out what would work best for me. Bella even helped me shop around and was just great to talk to the whole time. I’ll definitely be coming back whenever I need a new watch.
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October 2024 by Kristen Weber
Every employee is extremely knowledgeable and helpful, and their customer service is second to none. Everyone is always upbeat and eager to help. My go to place for handbags and jewelry. I love shopping at this store!
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October 2024 by Rumbo Familia
Cali was GREAT very helpful and amazing customer service
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October 2024 by Necole Lyons
I bought my watch online and it had some issues but the ladies in the store were super helpful and fixed all the issues for me super awesome customer service defiant would recommend thanks Bella and cali
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October 2024 by Monica McEvoy
Not specific to this store but I can’t figure out how to submit a review for the company in general. I selected next day delivery and paid for this service. It’s days later and Fossil still hasn’t even shipped the item and have no idea when it will ship, much less deliver. It’s almost impossible to get in touch with customer service and they are very unhelpful. They tricked me into buying a watch for a special event with their next day delivery service that apparently doesn’t exist. Do not buy from this company.
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September 2024 by Jackson Pfeiffer
Super helpful and very polite
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September 2024 by Tunde Ogunje
Bella is great! We couldn't have asked for a better shopping experience
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September 2024 by Kaliyah Kraft
Costumer service is amazing
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September 2024 by Gabriella Pierce-Mitchell
Emily was incredible! They answered my questions and were helpful throughout! I’ve always loved Fossil products and Emily will be another reason I continue to come back.