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October 2023 by Nicole Zurschmiede
Met with Amanda yesterday. Was time for a new mattress. She moved us around and assumed the sale. She wrote up a quote and allowed us time to discuss what we needed and wanted and we didn't feel overly pressured. Amanda set up delivery and offered to call back on future sales on our wish list. Can't wait to sleep in it.
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September 2023 by Marlon Chopra
Called about the availability of a product and Heather helped me. She was very kind and knowledgeable and made things super smooth. Amanda helped me when I went into the store and she just as kind and helpful. I was confident in my purchases because of their knowledge and assistance.Fantastic crew at Casper MoA.
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August 2023 by Harley Dree (The Hudson Path)
Amanda G. was so much help! Thank you for an easy stop and helping us find exactly what we were looking for.
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December 2022 by Diane
Went in on Monday and the lady working there was so rude! When we asked about prices on the original mattress. She snootily told us the original mattress is for people who would sleep on the ground and that they’re really only there to help people who want to “invest in healthy sleep over the next 10 years.” Love that she’s trash talking their own product.
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November 2022 by Paige Schmitt
We were only in the Casper showroom for a little bit due to the cramped space and rude sales staff. The store is laid out very closely together and there is not easy access to information. I’d recommend going to the Purple showroom instead.
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November 2021 by Mike Johnson
Awesome concept. A private room to try out each of their mattresses. ?
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September 2021 by Tiger Waffle
Me and my friend have both been looking for new mattresses recently and we both are now thinking of getting a casper after today. Amanda was a wealth of knowledge and Ben was nothing but charming. They Let us get a demonstration. It really was one of the highlights of our vacation so far we are glad we stopped by.
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July 2021 by Paul Weibel
Nice people very knowledgeable about the mattresses.
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April 2021 by Julie Kae
Very wonderful customer service, highly recommend
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February 2021 by Maria Wheelock
Very good experience here. The thought of going mattress shopping without being sure of what we needed or if we would even purchase was daunting. Amanda and Gabriel were so polite and helpful. We told them our situation and they were able to help narrow our choices. There was covid precautions. They were very knowledgeable and overall made our experience so beneficial.
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January 2021 by Rory Rusinek
Amanda was awesome. Made a same day appointment. Discussed what we are looking for and history of what have slept on. Tried two models (sheet, pillow, and everything very clean to insure felt safe) for 10 or so minutes each. No pressure sales but we ended up doing curbside pickup. She brought it out and helped load it. Hoping that this is a keeper after all the research.Thanks Amanda for the great service.
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November 2020 by Slade K.
This place is driving me crazy. First off they don't have some of the most basic and best selling mattresses in their store, so you can't even try those. Then we drive their and they are closed on Wednesday's for some reason. No big deal. Next day we drive back and find a sticky note that they are out for lunch for the next hour. Not sure why they have a brick and mortar store if they're never around anyways.
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February 2020 by Andrew Sean
I came to the Casper store at MOA with no expectations at all, with two Glow Lights that had stopped working (Glow Lights are one of the most truly innovative products I have seen in a while, as a side note).
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November 2019 by Luke Everson
Condescending sales staff. Was asked why I liked a different mattress and was attempted to be aggressively proved wrong. Unique concept as each bed has it's own room. Beds were meh and not cheap
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November 2019 by Millie Parkin
Very sales minded as you're not really left alone once you enter the store. But love the matresses
