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February 2024 by Carol Oltmans
I needed t-shirts printed in a short amount of time. They were so kind and filled my request. I will definitely use this business again and tell others about them. Great service, great prices. Customer Service was a plus plus.
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February 2024 by Matt Valiant
The team at Big Frog took care of my order quickly and the quality of material is incredible!
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January 2024 by Dan Oppedisano
I use big frog for all embroidering for my company. They make it so easy to work with and save all of my files so that as we need more and more items embroidered it gets easier and easier. I would highly recommend them!
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November 2023 by Christin Sanders
First time customer. I asked for a large last minute order and your team put together an awesome product for us! My boss loved the can koozies, they were a hige hit with the adult trick or treaters! Most importantly the customer service was phenomenal!
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November 2023 by Allie Westerlund
Easy, fast, and affordable! I had a design I needed printed last minute, and Big Frog's team was quick to respond and expedite my order. Couldn't ask for a better experience, I will be using them again!
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September 2023 by pattie burns
I worked with 2 designers and both were so good at getting exactly what I wanted. I felt the prices were reasonable as well. It was a great experience
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August 2023 by Lisa Mingo
Big Frog is great to work with for custom shirts. They helped me pick better quality shirts for my order. They were responsive and helpful with the order.
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July 2023 by Anne Marie Strabala
We needed t-shirts for our VBS program this summer and found Big Frog Bloomington online. They were so helpful! The t-shirts were ideal and the price so reasonable. Even when we needed to order a few more t-shirts at the last minute they were happy to accommodate us. We will definitely be using their services again.I highly recommend their company for anyone looking for bulk t-shirts!
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June 2023 by david webster
Poor customer service, Unwilling to resolve issue in any way.Don't Recommend.I came in and ordered 500$ in shirts for my business. I ordered what I thought was a 2x. When I got the shirts home, the sizes were MUCH bigger than expected, and I would definitely label them 3x. I compared them to every single other 2x shirt that I own, and they are much, much baggier.I then compared them to all of the 3x shirts that I own, and they are the SAME SIZE.I asked the company, if there was anything that they could do, and I stated that I had more orders to make, and more shirts to purchase still.The company basically told me to f^#$ off. I should have measured better.Like, did they not want return business? If ANY attempt had been made, AT ALL to try to resolve this in any way, (10% off? 25% off? Literally, a nice apology? They already have the shirts and logos ready to go.) I would have bought more shirts, THAT day. Instead, I am going to purchase 0 shirts, a leave a negative review, which you are reading now.I don't understand how they function as a business model, as this must happen all the time. They must get enough business that they don't care about trying to keep customers
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June 2023 by Nancy Johnson
Every order has been handled professionally and with friendly helpful staff. AllOur shirts have looked great!
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June 2023 by Loretta Arradondo
Great customer service, fast turnaround on the products and quality products.
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April 2023 by Becky K
Thanks to the team at Big Frog in Bloomington we have custom team wear that was everything we wanted in our design. Appreciated the honest, efficient and thorough communication throughout the process. We are a very small team but felt like we were given the same quality and service of a bigger team!
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March 2023 by Katie Maddaus
Loved our experience with Big Frog! The staff was friendly, they have high quality shirts and very fast at getting the shirts in! 10/10 would recommend!
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January 2023 by M K
We went in on Wednesday to see if we could get a quick double-sided sweatshirt print before christmas and amazingly they said yes! However they don't carry sweatshirts in their building and would have to be ordered. They said if we brought in a sweatshirt they would print on it. We came back a few hours later. During the design process when she was lining things up on the back, I said "and can you make sure the text is below the hood so it can be read?" I realized how silly that was because why would you print something hidden by the hood and immediately said "of course you would print below the hood, you're professionals sorry" to which she replied, "we print on sweatshirts all the time, we will do that" turns out it wasn't a silly request because when we picked up the sweatshirt on Thursday the letters were right under the hood and couldnt be easily read. My husband called and asked if there was any way to fix this and they said if we brought in another sweatshirt they could do a reprint for free same day. He brought in another sweatshirt and they reprinted it correctly this time, so we appreciated that we could still get the sweatshirt in time for the holidays. The manager, however, refused to give any type of reimbursement/store credit to offset the cost of us having to buy an additional sweatshirt because of their error, because he said "in 10 years of operating we've never had an issue with our standard measurements to print on sweatshirts" and shrugged his shoulders. That's great for them, but cost us extra $$ and wasted time for an error they made. Would recommend somewhere else, especially if you're bringing your own garment to print on. AND they kept my first sweatshirt that I brought in - yikes.
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January 2023 by Robyn Berg (#BossBabeSociety Team)
BigFrog really did an amazing job on the custom DTG shirts we ordered. The turn around time was right on time as mentioned, and Kevin went above and beyond to make sure we had these shirts in time for an event with dropping them off for us. You don't get that personalized "home town" service anywhere else. I will order with BigFrog again.
