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May 2024 by Jason Tripicchio
We visit this store in Bloomington every 3 months or so, or when we have an issue with a piece of hockey equipment like skates for example. We do not live close to here but I drive out of my way to see Romeo for any of our skate needs. He’s incredibly generous with his knowledge, time, and he’s also not going to sell you something you don’t need. He’s absolutely incredible. Thank you so much Romeo, 5 stars!
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May 2024 by Rich Kurhajetz
Major let down.No longer any “experiences”.Not allowed to touch the ice.No more lanes.No skates.Maybe you could try goalie gear?Don’t bother.
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April 2024 by Erik Daniels
The staff were pretty nice, and it is a cool store.
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February 2024 by Shawn Pedri
We come to this location specifically because of Romeo, literally the best customer service and most knowledgeable hockey professional you can get - just cask for 'Romes'
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February 2024 by Jordan John Perttunen
I recently visited the Bauer store to purchase new shin pads after my old ones cracked during a game. Despite already knowing what I needed from doing online research beforehand, I was pleasantly surprised by the level of customer service. Not only were there two representatives available to assist me, but their willingness to help even though I had a clear idea of what I wanted made for a great experience. Their attentiveness and friendly demeanor ensured that I left the store satisfied with my purchase. Overall, it was a fantastic shopping experience, and I highly recommend the Bauer store to anyone in need of hockey gear.
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January 2024 by Jake Van Den Brande
Very friendly and helpful staff. We were in town for a tournament and needed new blade holders and steel with only an hour to spare. Romeo stepped up and knocked it out for us even thought they were really busy. Great service guys.
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January 2024 by Ana S
With two young hockey players we HAD to visit Bauer Hockey Experience! Kids enjoyed knee hockey area and my husband and I were impressed with the mini rink! Great selection of everything! I wish we had one of this close to where we live in FL :)
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January 2024 by Jack P
Luis C helped us out today and the service was 5 stars.He helped my partner get fitted for recreational ice skates and helped myself get new hockey rollerblades! He had us try on several different pairs and sizes to find the best for our specific use and skill level.I will be going back and asking for Luis for all my hockey and Ice skating needs!
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December 2023 by Alexis Barban
Huge hockey store
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November 2023 by Brady
Best place to buy hockey gear and especially if it's Bauer. The team there are knowledgeable, experienced, and play hockey themselves. They always have a helping hand, even for simple things.
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October 2023 by Allison Pace
Excellent all around, but Maddie went above and beyond helping us find skates and making both our little boys feel extra special (Go Wild!). We appreciate all the time, and will be back for skates as they grow!
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August 2023 by schaundra anderson
Went here to find goalie pads for my daughter. This being an important (and expensive) piece of equipment she needs gave me anxiety from the start. Steven helped us and was knowledgeable, friendly and patient with all of our(or should I say my) questions and concerns. They have a great set up to ensure she selected best fitting pads. Thank you again for the exceptional service!
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August 2023 by Alim D
Great experience, Romero in the service shop was extremely helpful and figured out my skate problem
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July 2023 by Jennifer Davis
Bought replacement inline skate wheels no bearings and returned same day, helpful service on both endsWould appreciate carrying more skate gear in store thanksNo offense to the bauer family ?????
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July 2023 by Mara J. Hill-Adams
Can’t say enough nice things about these guys! Absolutely took care of my son! His skates were bothering him and he had multiple games over the weekend. They took the time to stretch and punch them out for him twice, and also help him find new ones that were a better style and fit due to his extra wide foot!We are loyal customers and will continue to support and shop here! Thanks so much
