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September 2023 by Matthew Boyer
I bought a utility box for a new work truck, when we started with the quoting process, I asked them to eliminate a couple of options that I didn't need. When I got the new quote back the amount was the same, and I was told that the options were written on the quote but never actually added in. I voiced my concerns at their policy at that time and was assured that it was just a misunderstanding. When I ordered the box, I was told 12-15 weeks for delivery, then it got pushed to 17, it was delivered closer to 25 weeks. Now, I understand, that is out of their control. However, their lack of communication was the worst I've ever encountered in my 20+ years of doing business. I would call, email, and text to try to get any sort of update, and it would be days before I would get a response. Needless to say, I'll buy my utility boxes from other sources from now on.
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February 2022 by K0ester
I come here for work to pickup plows and parts. The guys here are a great group. Always friendly and always have my orders waiting for me. Never had a screw up and always easy to do returns and warranty requests. If youre ever in need a a great plow, sander, or snow removal equipment, definitely come here.
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September 2021 by Donald Froyd
Great company to work for and with!!
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July 2021 by Sparky Grunewald
I visited Crysteel for a part. The attendant on the parts department found the part very quickly and I was on my way. The cost was reasonable.
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February 2021 by Bob Melson
Safe Temp checks before entering. Everyone inside wears masks. Parts staff know their products. They had what I needed in stock, Got it in 15 minutes!!!
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February 2021 by SHOIE Shoie
THANKS CUBBY AND DALE FOR THE REPAIRS ON MY PLOW YOU WERE VERY IMFORAMTIVE ON WHAT HAPPENED AND SHOWED ME THANKS AGAIN
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January 2021 by chad hall
Came to get parts. The guy at will call dropped my parts on the floor told me to sign and left. No sorry I dropped your parts. No thank you. Nothing. Didn’t used to be this way.
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January 2021 by joe hubred
Didn't like all the covid security
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July 2020 by Bruk S
Busy, faced-paced place.
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April 2019 by Carl Friedrich
Stopped in for some parts and troubleshooting on a Western Plow and the parts guy was super helpful, thorough, and courteous. Service like that is sadly no longer the norm in our world, but I had nothing but a good experience and would go back without hesitation.
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April 2019 by alfredo velasquez
Don’t ever take your equipment to their shop, they double The shop time, and charge you for parts that were still under warranty, I have western plows that I take there to get service, but after this winter I’ll get switch to a different plow just so I don’t have to deal with this Crooks.
