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March 2024 by Kevin Wood
After about 2 years, 2/10 windows won't lock anymore. Some sash we cannot get out to clean. Live and learn. Buying new windows from Renewal.
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October 2023 by Greg Smith
DO NOT use this company!!! Their warranty and support staff is TERRIBLE!!! They do not answer emails, or calls. They have built 3 replacement windows for me and all 3 are incorrect. I am stuck with their useless products.
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October 2023 by Joel Wells
Lifetime warranty is exceptional.
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May 2023 by Marti Mathews
A little tight but easy backing. Friendly staff. Fast, fast unloading
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May 2023 by Patrick Haus
Friendly, fast, if you're there you're there to buy what they are selling and they make it very easy... They have a lot in stock too and sell by the piece so... Keeps that waste Factor manageable on the medium to small projects!
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December 2021 by Tammy Basten
The windows have been great until they were not. The company that installed them came out and see the seal issue that I have. I was informed they no longer can submit the warranty that I needed to. It was denied even though my windows are fogging up and you can feel the outside air coming in between the sections. So disappointed that they are not standing behind their product as the warranty indicated. How can the installers see the issue and say it should be covered but they will not.Be careful if you buy these and pray you do not have issues.
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September 2021 by Big Mixx
Go place, good quality service and the staff is great
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July 2021 by Shawna Charlsen
I am a production manager of a siding department so I call these guys MANY times every day. Jay, Steve, Brian, Donna Lee, Kyle, Molly... you guys are the best there is and it is a pleasure to work with all of you every day. You always know what's going on, always willing to help, and always so dang happy! You all work so hard and under intense pressure- worse now with the material shortages so I wanted to recognize you for all you do. Thank you!
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April 2021 by Jennifer Mulheran
Purchased a home that had also de windows installed by the previous owner. A sash was destroyed, and a few screens missing. I called service, gave them the sticker number on each window and they replaced it all for no cost due to the warranty. Considering putting them on our current home because of the good experience I had with them.
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February 2021 by Bob Coppock
ONE WILL PLAY CATCH THE CALL HERE CALL THERE WHEN TRYING TO GET THESE PEOPLE TO BACK THEIR WARRANTY... IT'S A BIG SCAM
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January 2021 by Jane Smith
Very professional, Jonathan is great.
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October 2019 by derek vig
I purchase all my supplies from alside! Never had an issue
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July 2019 by Travis Erickson
Steve was very helpful! I stopped in to buy some springs as they broke on my kitchen window. It’s was busy in there and he took the time to explain how to install them! Awesome customer service!
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April 2019 by Victor Gonzalez
Mark little (Howie),
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April 2019 by Rick Rolli
Brian was very knowledgeable was able to help me.
