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September 2023 by Melissa Rose
Reasonably-priced. Cute undies. Relatively friendly staff.
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August 2023 by Melissa Madriaga
Reasonably-priced. Cute undies. Relatively friendly staff.
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August 2023 by Phillip Conley Jr
Not a busy location but filled with product. I went at peak time during the weekend. You can shop and not worry about people over your shoulder customers or staff. The staff that I did interact with were friendly and personable. The space itself is inspiring and fun to be in. The latest tunes play and its very bright in the store. I personally enjoy how bright it is so you can have clarity while you shop. You can also find little nick nacks here and there. Quality in the clothes and quality in the stores. All around good experience.
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June 2023 by Rielle Jones-Teske
The manager, JoAnn, was great. She checked with the other MoA Aerie for sizes for me and offered other options when neither location had my size in the sweats I wanted. One of the store associates was incredibly rude and outright lied to me that they don’t price-match with their online prices. I assume that was out of ignorance or laziness but either way she was very unpleasant and rude. Before I left I asked JoAnn if that was their store policy, and she assured me that they DO price match and then took the time to return everything in my order so she could apply the discout. Saved me close to $40. Give JoAnn a raise!
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May 2023 by NHOOD NAYE
I love Aerie! Especially their Offline collection!
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April 2023 by Leah Grigas
The woman who helped us was wonderful- sadly I didn't catch her name but she seemed like a manager or shift leader. I came for bra shopping and found exactly what I needed with her help and they had a great selection of bras for good prices as well
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February 2023 by Corrie B.
I love this store! Walk in and it's bright, colorful, and well-organized. The actual location isn't hard to find within the Twin Cities Premium Outlet, it is in the East side on the corner opposite of Saks OFF 5th. It has easy access to its sister store American Eagle from the inside. It's primarily focusing on intimates and loungewear. This outlet does not make their items specifically for outlet and or outlet quality. They also don't just sell last years inventory. They sell what was last season that got moved out early. I have found the exact same item at the MOA Aerie at the Aerie Outlet for a discounted price before. I always check Eagan before I shop any other Aerie store. Their leggings and sweaters are made from such comfortable material!! The Bra's are a dream so so so comfortable and with care they last a long time. Be aware of their sizes on sweaters they tend to be oversized. They only thing I find them lacking in is their panty selection. A lot less inventory then the full stores.
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January 2023 by Rebekah Mitchell
The staff here are always very helpful.
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December 2022 by Phillip C.
I really enjoyed my visit to this really cool location. The quality of the clothing is superb! This location made me want to shop at A&E, hopefully they have great items like OFFLINE. The putting green was a great nod for the fellas and or ladies that are waiting for their people to get done with their shopping experience. There's many things you can find useful outside of clothes, here. Stocking stuffers for sure, little things that assist you throughout the day (keychains, hair ties.....etc) Staff were friendly and hanging at the door to give us a warm welcome. I was inspired by the wall art around the location, I can only image how my counterparts feel. I'll be back to see what else they have to offer.
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August 2022 by Kathryn Fair
Worst customer service I’ve ever experienced! Only two of the associates were polite at best but everyone in this store is incompetent and rude. Yuri (who some how is a manager) didn’t know how to use the POS system and had a bad attitude from the start of interacting with her. I’ve worked retail and these associates are NOT trying to make sales or represent Aerie in a positive manner.
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August 2022 by Neen M.
Love this shop! Excellent sales, ample sellection, and great quality fabric. Staff friendly and helpful! Well staffed
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May 2022 by Clara shaw
I had 2 teenage girls trying on clothes in the fitting room and was asked to wait in the outside area...I absolutely will never shop here again!
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April 2022 by Madison Shelton
I’ve never had such a bad experience at a store. For one, the girl guiding traffic at the front doesn’t seem to understand how it works. She would stop people mid entrance to tell them to walk back out and enter through the left side of the doorway. Naturally this ended up causing a lot of chaos.Once we finally made it into the store every single employee seemed to be in a bad mood. One of them literally pushed my friend out of the way because she needed to hang something back up. The rest of the time we were there was spent having employees tell us to move because we were in their way.My friend was told to move to the back of a very long line because she was apparently in the way even tho she had been patiently waiting her turn.Never, ever should you treat your customers that way. You always work around your guests. And the fact that the employees felt like they could man handle their guests was absurd.I won’t be coming back to this location. I love aerie but I think from now on I’ll be ordering online.
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March 2022 by Yarely Rivera
I took my daughter to shop here and it was the worst experience ever. We will not be returning.I made the mistake of not standing in the right spot to wait to pay and the manager on duty told me to go to the right spot in a loud voice and very rude attitude.she said: It is all about lines and waiting. (She thought I was trying to jump the line?) Every one around looked as confused as I was. , it shocked me so much that somebody would talk to any client like that I could not even say a word. It was very condescending and disrespectful by the tone of her voice. It felt very humiliating. Her name is Adriana, I asked the employee at the entrance.
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March 2022 by Gisele Rivera
I think that this was the worst costumer service me and my mom have ever experienced. I won’t go into detail because it would take to long. All the girls were so sweet except the manager. Adriana was extremely rude and unprofessional. We hope nobody experiences the same costumer service. Please work on finding a new manager who truly prioritizes their costumers.