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June 2024 by Roger Estwick
It's always my favorite. I usually go to the one in Blaine. They were closed that day for some reason
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June 2024 by Peter Leepao Xiong
Verizon has the worst customer services, many un-care employees. The worst firm I’ve ever deal with a sample issue. Employees in this location view like customers are not exit in their facility.
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May 2024 by Ben Pederson
Sales guy was friendly and took the time to get my new phone set up.
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April 2024 by Lonzy Palmer Jr
Great service as usual...
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February 2024 by Justin Jennrich
Had a fantastic experience tonight! Scott always takes great care of us and the rep we had tonight was a younger guy and very patient with our elderly folks we brought in for upgrades. I forgot his name but ScoJo will remember who worked with us tonight. Northtown Verizon is the store to go to for great service in 2024.
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February 2024 by Asha
I've been with Verizon for 22+ yrs. Customer service/sales reps lacks transparency and are becoming increasingly dishonest and rude; specifically the Blaine/Northtown location.
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January 2024 by Remington Lanenga
Kind, informative and quick! Scott J is the definition of professional. He helped my spouse and I get into a new plan with the trade in special going on.Ask for Scott!
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January 2024 by jiaying wu
We purchased the phone and service online, but during the number transferring, so much hassle has caused. Tried many online services, did not work out at all!!We stopped by this location to try out luck. BRIAN was very welcoming and knowledgeable and walked us with all directions to resolve the issues. Definitely appreciated the service.
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January 2024 by Jordan Goehring (JG Media)
Unfortunately this store is not as transparent as they should be when pertaining to promotional offers and fees/taxes.I wouldnt walk into this store without knowing exactly what you want ahead of time and doing the research yourself.If you find yourself in a position where correction is needed the store doesnt even address it and everything has to be done via corporate phone calling or online chating. Therefore there is no accountability for employees in store to correct their wrong doings.Managment needs to take a good look in the mirror at this location.After my experience I will be looking for a new cell carrier going forward. 100% not worth the headache or time invested.
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January 2024 by Dianne Brockmueller
Extremely helpful and friendly even though very busy!
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January 2024 by Ge T
Existing long term customer - MULTI LINES.#Verizon- I am from (not Verizon) Corp sales - Poor Attitude and sales do not gel.12/20-Sale of 5G Home to a multi-line Client.12/22 - Manager Gabe - Horrible experience with a ‘F off’ answer. Asked a simple question of why my 5G XBOX redemption code is not working and forcing me to upgrade my lines! 100% horrible attitude.12/23 - Manage Joshua - May have redeemed the situation - Have to see by 12/27~So, #VERIZON #SALES - T-Mobile and ATT have entered your compete now NEXT renewal cycle.Cause and Effect:CAUSE: 100% due to Manager Gabe (Seller Milton was good).EFFECT: Potential loss = $460/Mo. =$6000+ / year, long-term customer and compounding loss = 3-5referrals, my corp stalled AND other net new lines (family) - all stalled. = $$20-30k potential loss.your Action: WRITTEN apology from Gabe and honor the XBOX deal - for now sounds like a bait and switch, which I don’t think is the intent.Great Job Verizon.
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January 2024 by PGS Bills
Poor customer service - Manager Gabe was rude and condescending.
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December 2023 by Sandy Colas
Good service
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December 2023 by Prem S.
Manager Gabe was insanely rude and condescending. Attitude arrogance and overly defensive.
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December 2023 by Anna GH
I was in and worked with Scott. He added the protection plan on my phones without my authorization. He said I needed to go to the app to remove it. I did that and was advised if I removed this charge my bill will go up. I wasn’t advised of any of this. My plan is to return the phones and find a different provider.
