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March 2024 by Jason Nemitz
I literally never write reviews on Google but I think it's worth it to write this one. Malik from Jackson Hewitt was so helpful to me. If I could give him six stars I would. Very nice and genuine person. Made the time go by super fast. Easy to talk to and answered all of my questions.
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February 2024 by haydar abed
Malik is a very awesome tax preparer he did a awesome job I hope you guys give him a raise
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February 2023 by emunchie
Great fast service
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August 2021 by Chris Vinzant
they are unethical and poorly trained to do taxes!
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March 2021 by Kevin Poor
Michael R was very helpful and professional(UPDATE****) this was originally a five star review I was extremely happy with the work that was done on my taxes and the person who helped me with them was very helpful and professional..but.. Yes there is a but.. weeks after having my taxes filed I am running into issue after issue I made very clear to the two people who worked on my taxes that the recovery rebate credit was the most important thing to me because that was going to be about triple what my refund would be and they are assured me all 10 to 15 times I asked if they did it that they did do it I have called my tax professional twice now to ask what is going on and so far have not gotten any answers today I was just informed that I may have to come in and pay for an amended refund in order to get the recovery rebate credit I don't understand why I would have to pay when I asked several times if it was filed correctly and I was assured that it was Michael is supposed to be getting back to me later today with some answers if I get good answers I will come back and change to a five-star again if not I will be filing a complaint with the BBB I told these people several times that I have a wedding that I am planning and needed These funds to pay for stuff for the wedding I now might have to cancel when my wedding is and extend it because they didn't do something that I asked them 20 times if they did or not
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March 2021 by Cod Mic Gra
Tax preparer: Shaterrica Bailey.I’ve always done my own taxes, but recently moved, got married, bought a house, etc, so I figured it was time to get a professional involved. THIS IS NOT THE PLACE FOR THAT. I have zero confidence my taxes were filed correctly.Our lady gave off no impression of being knowledgeable in any way (couldn’t answer basic questions, like how much it costs to file with JH). She typed about 5-10 words per minute. She would take breaks to text her friend while talking to us. She asked us the same question about unemployment SIX times (I’ve never been on unemployment); she was continuously confusing our previous years’ state refund amount for unemployment check amount (I guess? I don’t know how she was making that leap over and over). She would give nonsensical answers to direct yes/no questions. When asked to confirm my routing/account numbers, she didn’t know which was which on our check. We had to wait 30-40 minutes after our appt time. We sat with her for 30 minutes while she scanned a single piece of paperwork, and were told she’d have to finish the next day (it was 6p and they close at 7p according to Google).On top of all this, $300 to file taxes is absurd (married couple, no dependents, nothing crazy). I’ll never be back. I’ll 100% be doing my own taxes next year.
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February 2021 by Mallory Morrison
I could not be more frustrated, exhausted, and disappointed in the service I received from my tax "professional." She had no idea how to do anything relating to self employment and she could NOT TYPE. It took her fifteen minutes to enter only three W2s in and she had to spend 8 minutes learning how I can do a schedule c form for my llc. After an hour and a half and her being only a quarter of the way through my documents and already half an hour past the end of my appointment timeframe, I said we will be moving to an actual PROFESSIONALIf you're looking for it inside Walmart it's in the garden center.
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January 2021 by Michael VanWagner
Very professional and an amazing personality I didn't feel like I was sitting in a office I felt like I was with a friend who was helping me do my taxes can't wait to work with you again
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January 2021 by Lynn Olson
Mark Davies is an experienced tax professional and very friendly! I highly recommend Mark and Jackson Hewitt
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January 2021 by Barbara Olson
Workers are very nice and helpful. A joy to be around
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February 2020 by miz daley
Mark is a very patient and knowledgeable tax preparer I would definitely recommend him to family and friends!
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February 2020 by Ispiri Stone
Helpful staff, easy to work with and get answers. highly recommend.
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February 2020 by Ashe Stone
Wonderful service
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February 2020 by Briianna Todd-Smith
Kasyiah Todd was amazing
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January 2018 by Michael Lepage
Very helpful
