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“I've visited this T-mobile store various times and the young people are kind, curious and very knowledgeable about the services and products that they sell. Thank you T-mobile for training your employees to greet and work with the public.”
“We've been T-Mobile customers since 2007. We were talked into xfinity mobile for a few months. Big mistake it was terrible. We switched back to T-Mobile and got some great deals on new phones. There was a few hiccups in the billing, and corprate cusomer service was unable to sort it out. But after contacting the Lino Lakes store, Lexi was super helpful and quick to get things set right. Thank you, we will be sure to come into the store with any other needs.”
“We came in to settle some bill issues we had after upgrading a family member's phone and getting new devices for them, but there were discrepancies with what deals were implemented in the billing when we purchased from another store.
Desmond was very, very helpful and got us back on track. We'll be coming back to this location for future purchases and services.”
“Gabriel assisted me with getting a new sim card. Great experience. They verified everything to confirm I was the owner of the phone/account. Good to see they are protecting our account/information.
Very fast in and out, I've had to wait in the past, but they have always communicated and made sure we knew we would be helped shortly.”
“Had a fantastic experience tonight! Scott always takes great care of us and the rep we had tonight was a younger guy and very patient with our elderly folks we brought in for upgrades. I forgot his name but ScoJo will remember who worked with us tonight. Northtown Verizon is the store to go to for great service in 2024.”
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“Had an unusual issue with our trade-ins and had Crista help us out. She was the best! She followed thru and went thru everything in detail so we didn’t miss anything. It was very nice to see people who care about what they do. Will be my new store for anything that comes up.”