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November 2024 by Jack Rohr
It’s hard to imagine Chase Bank has a market cap of $650B. The branch employees seem to have no ability to do anything and will redirect you to oversees customer service who are also incompetent. Run and do not look back
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October 2024 by Emily Krawczewski
Christina was so helpful and friendly! I had a few different things to handle, and she did a great job and made sure everything was very secure and well-explained.
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August 2024 by Redko Tarko
Switched to
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July 2024 by david bush
Worthless bank, worthless employees couldn’t cash a government check had to wait 7 business days so they can profit off my check before I get my money
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July 2024 by V M
Wouldnt let us cash a CHASE Check and said the check was a fraudulent check. Refused to verify or get a manager as well. Wouldn’t recommend this bank at all.
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March 2024 by Sachin Nikam
Worst service provided even for long term customer.
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March 2024 by Teransc Phillip [Mercy Ships volunteer!]
Not great. Moved over from US Bank to do both personal and business. From the start it has been rocky.. from the initial transfer to not being able to log in... Just seems like there are some kinks that need to be worked through. I'll stick around until February to see if things get better otherwise I'll head back to my old bank.
Edit: it's now February. I was able to get some of the kinks worked out by going in and meeting one-on-one. Added two stars (from one star) for the assistance.
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November 2023 by Teransc Phillip -360 Travel
Not great. Moved over from US Bank to do both personal and business. From the start it has been rocky.. from the initial transfer to not being able to log in... Just seems like there are some kinks that need to be worked through. I'll stick around until February to see if things get better otherwise I'll head back to my old bank
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November 2023 by Harsh Sharma
Wonderful team
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November 2023 by MC Aero Hoenira
My friend and I just came here, he just returned from the military recently and is still getting many of his things in order. He gets paid through a business that Banks through Chase, although my friend has yet to start an account here due to still getting things in order. Chase worked with us and allowed us to cash the check here anyways! They were super friendly and simple to work with even after Walmart denied us repeatedly. Thank you so much Chase Bank! About 5 minutes ago you guys made sure a veteran stayed in his home. You guys are the best people on planet Earth and should be given immediate raises and promotions. My friend is very important to me and I'm grateful that he is not homeless. And it is because of you amazing people that he will not be homeless tonight. Thank you for being the best people in the world, you are the best. ?
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September 2023 by john mcclendon
Came in to open an account. Was greeted and told 10-15 min wait. After 15 mins I was told it'll be another 10-15 mins. After almost 30 minutes I was asked to make an appointment online and was told I could leave. If a new client is treated that way, I cannot imagine the process to handle difficult transactions.Would not recommend this branch.
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August 2023 by Dave Wright
Not a single customer, and they said they're too busy to open a new account. They said it takes about an hour and we have to schedule an appointment.
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July 2023 by Melissa Toso
Rose helped us complete a transaction this morning. She put us at ease with her clear communication skills and calm demeanor. We were welcomed right when we entered the building. It was quiet, clean and organized. We appreciated her ability to walk us step by step through our transaction and answered all of our questions. Thanks again, Rose!
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June 2023 by Vijay Krishna Jayaprakash
I worked with Elisabeth in the past and she is excellent banker who takes care of the clients. This branch will miss her service
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May 2023 by Linda Moen
The banker said that I was mentally unstable and refused to open a bank account. He was rude and I just walked out the door. He think he a doctor and not a banker. I was feeling great but he was trying to control me. By insulting me with his comment. He not a medical doctor he the one that mentally unstable he think he a doctor. But he works in a bank
