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April 2024 by Shalyn Bramhall
I hate this store.. no one is ever tending the register.. I waited a half hour while yelling for help at the register, no one ever came, I ended up leaving without anything because NO ONE WAS THERE TO check me out. Horrible place, I would only go there if you're a thief, cause there's no one to stop you at this location.
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October 2023 by grace Jones
I asked to speak with the store manager apparently they don’t have one . But they need one bad this girl was on the phone walking around then she left outside to get on the phone while I was in the store . And I had to wait for her to come back in to get rung up. Where is the zero star? very unprofessional.
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May 2023 by Kathleen Roberts
I wasnt happy with my visit today,there was a item I was buying and it was on special if you buy 1 at the regular price you get the second one at 50/percent off well it didnt come up right when the cashier rang it up she said it would take it off at the end of the sale but it didnt.I told the cashier that was on duty there was a sign where the item was and it was right by the check out but she didnt even walk a few steps to check it out.She was really rude and said she was tired I dont care if she didnt sleep well the night before I'm here to pick up what I need and she didnt seem to care and to make me a happy customer I wasnt happy with her at all.She lost part of a sale from me but she didnt care.She said her night shift crew must of put the sale sign up but she just voided my transaction and re-rang up my stuff I told her I didnt want the item that didnt ring up right as she didnt care if I bought it or not.Apparently she was a assistant manager or something but she sure has not had good training as far as treating the customer right I was always told the customer is always right,I know I've worked retail at several places that cashier should not be working at a retail store.I dont know if I will ever come back to your store in Big Lake I will take my business elsewhere where they treat their customers better.
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July 2022 by Ron55308
Family Doller is fantastic!!
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March 2022 by Jack Sullivan
4 people in line and 2nd employee sitting behind the counter playing video games eating skittles. When he did he look at the lady in front of me and said how are you doing you look tired? Hahahahaha
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March 2022 by Genuwhine36
They dont close when they say they do they always close early
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November 2021 by Jazmine Dunn
Workers are rude every time I go into the store.
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August 2021 by Peg Diedrich
Many Fall & Halloween items were gone already, but overall I'm happy with the selection in this Family Dollar.
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April 2021 by Stacy Hildreth
Always have a big selection to chose from
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November 2020 by SAM LAUNDRY
Big lake family dollar don't support safe distance or masks.
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November 2020 by Sandy Wester
Walked in Friday around 4:45 pm. Neither cashier was wearing a mask. I turned around and left. No thank you. Won't be back.
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September 2020 by Charles Andrews
Cashiers are nice! Place is clean and well stocked, but it's not a dollar store. Not much there for $1. But it's always cool to go in there because they have interesting things.
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September 2020 by Jean Kovacs
The cashier wasn't wearing a mask so I walked out and was literally chased to my car by a screaming anti mask woman for leaving. I have cancer so I won't be going there again. Enter at your own risk!
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September 2020 by Judie Zaske
With a mask mandate I expect workers to wear masks. If they can't be bothered to wear one then I seriously doubt they can be bothered to keep items from being contaminated. Will no longer shop there and will use Dollar Store in Monticello.
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September 2020 by sheera ofthejungle
Great shopping friendly people
