-
July 2024 by David Manuel
Brought in our vehicle for what I thought was going to be an expensive dent repair. They fixed it for half the estimate and in half the time quoted. Amazing quality work and an honest work ethic which is priceless. Highly recommended.
-
June 2024 by Sinnergy
I recently reached out to Sam's Auto Body over email, and within the same day they reached back out to me. I had recently dropped my motorcycle trying to get it out of the trailer after the winter and ended up scratching the paint on the tank and causing a large gouge in the plastic tank cowl. I ended up bringing both of the pieces down for them to look at, and they were up-front and honest, saying that it would save me money to buy a new plastic piece than for them to repair and paint it.
I left with the plastic piece, and they said they would look at the tank, seeing if they would be able to just wet sand the scratches without having to paint it, two days pass and I get an email back saying that my tank is ready. They were able to wet sand the scratches and on top of that they were kind of enough to do so without charging me. All the personnel, from the lady at the desk to the servicemen, were nothing but polite and honest.
If any of the employees from Sam's Auto Body read this, I thank you truly for your compassion and devotion, thank you.
-
August 2023 by Jason Young
Fun place again. Good food, good beer/drinks and great service
-
July 2023 by Mike Lefebvre
Shelby and Scott went above and beyond what some of the other local shops do. Very nice shop, they were easy to work with. Fast turnaround time, a day early then they said. Would highly recommend!
-
April 2023 by Mark Dolezal
It just doesn't get any better than this!Very friendly, informative, organized, clean and professional family owned and operated business.Vehicle completed, cleaned inside and out before estimated time of completion. Highly recommended!
-
January 2023 by Tessa D
The repairs seem decent but overall I'm disappointed with my experience here.Being such a reputable company I thought I was in good hands.My vehicle was here much longer than the estimated due date, I'm not necessarily upset about that part, I understand these things often happen. What bothers me is that I never once received an update as to why it was taking so long.Anytime I called for a status report I was met with vague answers, when I saw that my claim was complete and had been closed I called again and was told that my vehicle was in the washbay and would be done in half an hour tops. I arrived to pick up 2 hours after calling.Apparently my vehicle had died at some point in the day so they were charging my battery and wanted to let it idle a few minutes, in that time I noticed the receptionist quickly wiping down the interior of my car.When she pulled it around to the front, it was still as dirty as it was when I had brought it in (minus the dashboard lol). So no complimentary detail for me, oh well.As of right now my vehicle still isn't starting, I can't even get under the hood because it's currently stuck in place and the latch won't give. I'm hoping that it's just due to the below freezing temperatures, but this whole situation has me feeling a little skeptical.If you enjoy communication and exceptional customer service with your auto repairs, this isn't the place for you.Service: Body & Trim
-
November 2022 by Trisha
Had paint work done a year ago and they did a great job. I recently went to get an estimate for some additional work and they took photos and said they would email or call me within 3 days. After over 2 weeks I inquired and they said they did not have anything in their system for the estimate request. The woman that took the photos for the estimate was there and did not say anything. The gentleman there was friendly and offered to do an estimate on the spot however because no one offered an apology I decided to go elsewhere. Seemed like the woman did not care at all and has not been friendly any time I have gone to Sam's which is disappointing as they do great work.
-
August 2022 by teresa Halverson
I called and ordered a part and a month later I called again to see where it was at. 3 or so months down I called and I was told there was no record of ordering the part. The first two times I called i was told to wait for a call back that obviously never happened. I have had an amazing experiences when I hit a deer and my car should've been considered totaled but Sam and his Cree did an amazing job making my car look brand new. So I have a good and a bad experience.
-
August 2022 by Tammy G.
Great crew, great communication and great work!
-
May 2022 by Steph L
i called for a quote and the woman who answered was very rude. will not consider this business for any reason in the future.
-
February 2022 by Christy Mcghghy
Went in for an estimate and they were friendly, helpful, and kind. I would recommend them to anyone who needs auto body service.
-
September 2021 by Ryan Swanson
Had a bumper issue with the truck. . . "Wife" . . . . its all taken care of with them and issuance without a hitch.
-
June 2021 by K B
great people, great service, quality job.
-
May 2021 by Kaili Simpson
Really good service
-
January 2021 by Mike Stang
Thanks for helping me out even though my insurance company was less than cooperative
