“We have used this bank for financing and had great customer service. Highly recommend Alex, he was quick to respond, professional, and easy to work with. Thank you!”
9AM - 4:30PM
214 5th St NW, Bemidji“This has been a great bank for the more than a decade I've been using it. The staff is very friendly and committed to answering any financial questions I have, and their app is quite easy to navigate.”
8:30AM - 5:30PM
700 Paul Bunyan Dr NW, Bemidji“Super nice and helpful people, who know and recognize us. The online banking app is easy to use, they are super understanding and work with us. I don't plan on switching to a different bank anytime soon.”
“The last few weeks have been difficult to say the least with several errors. That being said they did make it right all around. Thank you Rachel Carpenter for stepping up and making the tough decisions. Being the VP of a company that size is not easy especially when the errors are completely out of your hands for some of the parts. For a company that promotes standing by a small community for small business and hard working individuals they struggled this time around but have made every effort to fix it. I appreciate your efforts in fixing this error. We came to this bank because of its reputation and will stay because of the work you put in to help us actually feel valued. Business is business when it all comes down to it.”
“I called on a Saturday morning and LeeAnn answered and went WAY out of her way to help solve my predicament!! So impressed with her!!! If we lived closer I would love to keep dealing with her!”
“Riverwood has been our family Bank for many years even though we don't even live near one. My husband and I were out of town and needed bank documents for another purpose. After hours of contemplating, I finally called the main branch and connected with Brenda Skiem in Bemidji. She was a great joy to deal with. She heard our cry and our urgent need because she had exactly what was required back to us within the hour. We had been stuck unable to advance and she pulled us through!! Thank you Brenda! Thank you Riverwood for making our family feel that we are more than a number or just an account holder. We are blessed to be blessed by the best. #family”