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February 2024 by Japheth Stauffer
I have been with FNB for over 30 years and they've always been great with me. When I was thinking about staying my own business, Russ told me he would only loan me a certain amount because he wanted to protect me from over extending myself. At the time, I was kinda ticked, but now looking back, he was exactly right.I know do own my own business, and Russ has been a solid business partner! I've gone to him with ideas and he's given good advice. Having a good banker isn't just about the money, it's also about trust, and FNB has earned it from me.Todd and crew at the downtown branch are like family. They know my children but name which is saying something, and they often banter with us when we come through.When my account was compromised by forged checks, they were the ones that caught it before I did, and quickly worked with me to protect the account, and covered what was lost. That time was an extremely vulnerable feeling, and I was grateful for them guiding me through the options of what to do, and taking some of the scary out of it.
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July 2023 by Christina Pennel
Your system is down and I can’t reset my password and I have no clue what’s going on in my account now! It’s after hours,,who am I supposed to call? Your system is down and I can’t reset my password and I have no clue what’s going on in my account now! Tonight and who am I supposed to call?If my account was hacked, it’s on you guys…this is ridiculous.
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May 2023 by Susan Wells
FNBB allowed unauthorized access to our account by a third party without contacting the owner of the account to verify access, resulting in a substantial theft from the account. The Bank now refuses to insure the loss. ~MWC
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January 2023 by Palom
Don't bother working here. Treated like garbage and management doesn't care. They act real nice but my God are these people horrible. Disgusting behavior
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October 2022 by Cheryl Cloud
Not much of a saving type person. Had money to save a while back but still got treated like it didn't matter. Keep my money in a locked box in my room. No service fees for that!!?
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August 2022 by lkomnik
The cashier was very pleasant and wasted no time with giving us an amazing experience.
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July 2022 by Keegan m
I have never had a bad experience with this bank the 3 years I've banked here. Great place
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June 2022 by Dave Close
Great service as usual. I will suggest that FNB come up with a checklist of required docs to use when opening a commercial account so we show up prepared.
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January 2022 by Joni Wermerskirchen Bonnell
We are brand new to the area and chose to find a local bank versus a national behemoth bank. We hadn’t made an appointment and it was late in the afternoon when we stopped in. We weren’t expecting to be treated like we were the only people there and that time was of no concern—-but we were! I’m so glad we stopped in and chose First National. The customer service was outstanding and we felt genuinely welcomed to the area.
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January 2022 by Alex Grasdalen
Fantastic bank, a true asset to have in the Bemidji area! This level of professionalism is rare in todays world from all of their staff.I look forward to many years of continued partnership!
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August 2021 by Dustin Hamm (Thedeath333)
I have banked with them for years, I will be moving our bank accounts to a new location, I have had trouble with them cashing checks and their mobile app. When my fiance and I went to cash a check they asked "are you trying to scam us? Or were you expecting this check?" This was the check that we had to get the paperwork notarized by a bank first. They were also the same bank we used to get it notarized. We also had more then enough in the bank account to cover the check if it had trouble being processed. They were rude and I'm not happy at all, the sooner I can uproot from this bank the better.
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April 2021 by Michael Freye
Friendly bank.
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July 2020 by GamerPig Vlogs
I love this bank employees are extremely friendly and helpful. I wouldn’t switch to any other bank
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April 2020 by Diana Mistic
We recommend their customer service and willingness to assist in all instances. They have always treated us with the utmost respect.
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December 2019 by Lisa Sue MaKarrall
cashiers are so helping and so friendly, and they get me in and out of the bank quickly, which is great for me because I am always running short on time...