-
August 2024 by Jim Mans
10,000 mile oil change, tire rotation, etc, etc, etc…….in and out in about an hour. Good experience……
-
August 2024 by Kimberly Rardin
We sold our car to them 3 weeks ago today. They STILL have not transfered title. We have called 5 times! We get the same answer. "Our system was down 3 weeks ago, I'll have someone call you." Yet, not one phone call. Nothing. Our loan on the car was due on the 11th. They've had the car since the 24th of the prior month!
I wouldn't recommend doing business with these people. They have excuses for everything. Not a well run establishment.
-
August 2024 by Cecil Schmidt
Excellent service. Work completed in promised time and vehicle washed. Service advisor (Eric) was courteous and professional.
-
August 2024 by Peggy Wagner
I was on vacation with my Grandson, And had a major incident with my vehicle. They got my car Repaired
In a very reasonable time. The staff was absolutely wonderful.I would definitely recommend them.
-
August 2024 by Linda Thelin
If I could give zero stars I would but let's just say the 1 star was for the buying experience. Beyond that, the service here is awful! Because we're in the middle of a $9,000+ fix on our 2019 F-150 at a more reputable Ford service center, let's just say the service at Mills is very secretive and shoddy. We bought extended warranty for our truck up to 100,000 miles. Even after repeated times telling the service rep to check something out, we were told all is good and normal. Obviously it was NEVER checked and now we're into repairs for huge amount of money.
We will be walking in soon to talk to a few people very soon!
-
August 2024 by Bill Richmond
Several year aggo Ford replaced my breaks and had a lifetime warrenty on the pads. They did not honor the agreement. sent emails to corporate and local managers noone cared to respomd.
-
August 2024 by Colleen Goedker
Exceptional customer service!
-
August 2024 by Kevin Yager
Mills Ford completed the service work promptly and provide a vehicle wash. Service rep was very attentive to our needs and communicated well. The customer waiting area was very appreciated with available beverages and snacks.
-
July 2024 by Derek Olson
I had a power window switch go out and my back passenger window was stuck in the down position. While their service center was booked out a week... they managed to fit me in the same day. They pulled a switch from a new truck on the lot to get me on my way before the rain continues. THANK YOU!
-
July 2024 by Dawn Canton
Called in when engine & wrench lights came on, the women that answered was very knowledgeable, eased my concerns. I was able to get serviced within 3 days. Ford did a diagnostic and had it fixed in a couple hours. Who knew rodents would be the cause. Very happy with the service. Thanks so much!
-
July 2024 by Phil Votruba
Mills Ford staff were very kind, courteous and professional the day of my vehicle service. The staff went the extra mile for customer service. I was very impressed with the whole experience.
-
July 2024 by Brian Butenhoff
I recently had rodent damage to the wiring in my truck, so I called Mills Ford to set up an appointment to have it repaired. From the first contact with scheduling to completion, everything went smoothly. I was kept informed of cost and approximate finish. Thank you Eric. I highly recommend Mills Ford service
-
July 2024 by Makayla Butenhoff
I had an amazing experience at Mill’s Ford. I was able to get the exact vehicle I wanted that I went in inquiring about. I love my new vehicle and it wouldn’t have been possible without all the great help I received from the associates at Mill’s. Everyone was very knowledgeable and explained everything perfectly from the start of the process all the way to the end. Thank you Hunter W, Josh M, and Joe K. You guys were exceptional! It was a pleasure doing business at Mill’s.
-
June 2024 by Kevin Hemsing
Very Bad experience at Mills Ford trying to get a new truck fixed under warranty, had my new truck in multiple times to get fixed with no luck. One time they were working on the wrong thing. It's been over a month now that Mills was suppose to contact me for the next appointment and get me a vehicle to use, haven't heard from them good thing customer service at Ford told me to take it to Tenvordees in Saint Cloud for 2nd opinion, Tenvordee Ford found the problem right away and fixed the problem now I'm really sorry I didn't purchase from Tenvordee Ford but I'm a proud Ford owner.
-
June 2024 by Jeremy Compton
I was only in for parts this time but the experience was amazing I can not thank you enough.
