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April 2024 by the spot 371
If your looking for the best fireplace for home or business. You definitely want to stop in and see Kim and Larry. .
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February 2024 by Pete Ryan custom fireplaces
Fireplaces business with huge selection check✅️Fireplaces business with the most experienced installer check✅️Fireplace business with hometown ownership check✅️
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March 2023 by Rick Brennan
Very friendly, helpful and delightfull couple run the business. We drove up from Clear Lake to pick up a PE wood insert. I'm really glad we chose Gull Lake Fireplace. By far the most friendly and helpful of several places we contacted. They made sure we had everything we needed and the knowledge to do the install right. I would make the hour and twenty minute drive again if I was ever to buy another fireplace.
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March 2022 by Ben Davis
They know what they have, and they know what they are doing! Bought a soap stone stove a couple weeks ago and have no regrets. They sold me the chimney system and talked me through the instal. Our family loves it!
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March 2022 by samuel anderson
Family owned business with large showroom, knowledgeable on their product. Bought a quality wood stove and very happy with it! Thank you.
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March 2021 by Janice Laurie
Never purchased a thing. We went to view fireplaces in their showroom. Walked in and noticed the employees were not wearing masks. I told my husband we needed to leave because of the no masks and the lady at the desk said, “No, no masks. We are over that”. We turned around and left.I won’t shop where the staff doesn’t care enough about me or my loved ones to wear a mask!
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March 2021 by WandaMae Kafka
Very helpful, haven't bought yet, but believe we found there store we will purchase from
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March 2020 by Ileen Fiihr
Had what we needed
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March 2020 by Kathy Martin
Went there to talk to "Kim" she was very nice and willing to help me out finding information on my Pelpro Pellet Stove. (They don't make these particular pellet stoves any more). You Can find some parts for them. Others not so easy.Kim said she would do some checking on the parts and prices for me. Took notes very willing to help.Thank you Kim!
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March 2020 by Dan Sura
Great service, helpful advice, excellent value for quality products.
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March 2019 by Gary Allen
Always have what I need. And answer all questions
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March 2018 by Bryan Armitage
I had contacted them to arrange a purchase and said that I didn't want to drive up from the cities unless we had a similar understanding on pricing. I borrowed a trailer, drove 2.5 hours to Baxter and was told sorry, I can not accept that offer. Then when pushed the owner flat out lied and said that she had been offered more by someone else, 150 more. The problem is the party she mentioned is a friend who when I contacted him, said he absolutely did not make the offer she said he did. When I confronted the person I originally dealt with he said that he never said "We have a deal". I guess saying I don't want to drive 2.5 hours, spend money on gas and waster 5 hours of my day unless you would consider my offer, and having him respond with come on up was just their way of pulling a bait and switch. The best part was the owner acting like 5 hours of my night wasn't a big deal. I am ok with misunderstandings and run my own business but callous approach and flat out lying is unacceptable business practice. Since the owner said the drive down to the cities is no big deal maybe people in Baxter should consider coming to the cities for their fireplace and brick needs.
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November 2017 by Bryan A.
I had contacted them to arrange a purchase and said that I didn't want to drive up from the cities unless we had a similar understanding on pricing. I borrowed a trailer, drove 2.5 hours to Baxter and was told sorry, I can not accept that offer. Then when pushed the owner flat out lied and said that she had been offered more by someone else, 150 more. The problem is the party she mentioned is a friend who when I contacted him, said he absolutely did not make the offer she said he did. When I confronted the person I originally dealt with he said that he never said "We have a deal". I guess saying I don't want to drive 2.5 hours, spend money on gas and waster 5 hours of my day unless you would consider my offer, and having him respond with come on up was just their way of pulling a bait and switch. The best part was the owner acting like 5 hours of my night wasn't a big deal. I am ok with misunderstandings and run my own business but callous approach and flat out lying is unacceptable business practice.
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September 2010 by Craig A.
I had a Very hard time getting returned calls and their follow-through is crappy. Plan on going to the store if you want to talk to them, but don't trust they will get back to you. I had them do an install of a gas fireplace but had to redo much of the blower installation myself. They came out to look at the blower that was installed incorrectly by them and my wife told them TWICE I wanted them to call me while they were there. They left without calling me and without correcting the installation of the blower. They even unplugged the blower before leaving which took me about an hour the next day to figure out why the blower was not working. I ended up installing the blower correctly myself and told them NOT to ever use me as a reference or use my pictures of the rock work I did around the fireplace in any of their ads.
