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October 2023 by Lindsey Rossman
Jack & everyone including the delivery drivers at lumber one are exceptional. Jack was very knowledgeable and realistic and honest with us from the beginning. If we build again we will be return customers!Service: Custom home design
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March 2023 by Duane Herbst
In spite of all of the construction shortages of 2022 Avon Lumber did not make us wait on any supplies for our new house that they built. Quality was first class and all of their subcontractors were courteous and professional. Great job guys.Services: Patio construction
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December 2021 by rpcpllc llc
Friendly and fair
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October 2021 by Kevin Smith
Customer service was absolutely horrible. They violate their own honesty, integrity and neighborly service quote. There is a lack of professionalism. It isn't just about the materials, but the lack of respect towards customers in which they would not take time to address including sexism. So people are aware. Them making things right is a 1.5% discount. Anything else they had fixed was due to their own mistakes. The owner won't even make time to see the customer and will redirect you to the wrong doer to handle it. Nothing was shown of them being saddened. Any numerous phone calls had to be made to correct the issues. If you deal with them please check your invoices or you will be cheated.
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September 2021 by Kevin Smith
Customer service is horrible. They have no professionalism. They only care about their profit. They violate their own quotes of integrity, neighborly service and honesty.
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July 2021 by Ross Koehn
We had an awesome experience with lumber one ; Jack Brandes, Dave Ritzer, and all the others there that helped us get are ideas and put it into a perfect dream home that was affordable and efficient, I’m hoping to use them to build the shop also
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June 2021 by J D
Lumber One of Avon was a pleasure to work with. They built our dream home out in the country. They made the process very easy on us and very fun. There are a lot of items to pick out for a new home and they did a great job not to overwhelm us. Everyone we delt with from Lumber One was very friendly and easy to work with. All of the Sub Contractors were excellent as well. From the Concreate guys to the Framers to the Cabinet Builders, Siders, Drywall, HVAC & Electrical. Every Sub had excellent attention to the details. They all also had great things to say about Lumber One which says a lot in my book. We worked directly with Jack Brandes at Lumber One. He was an excellent guide through the entire process. He had the answer for every question we had. He gave us great insight on which details we should focus on and where we could save a few dollars. Not to mention that the build took place through the COVID pandemic. We never had any issues with materials being late or Subs not showing up when they were supposed to. We actually moved into the house a head of schedule. We would suggest Lumber One of Avon to anyone looking to build a custom home in the area.-Jack & MollyDarwin, MN
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November 2019 by Gary Lang
My daughter is building a new home & everything is getting messed up by lumber one Avon, the salesman is incompetant & wont communicate!!
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July 2019 by Tim O'Neil
Great customer service !!!!!
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July 2019 by Vienna Hansen
We are building a home and have had a fantastic experience from start to finish. We are working with Jack Brandes and he makes us feel very comfortable with all our questions and we love his suggestions as he has an understanding of our modern likes. Thank you for the amazing work! Highly Recommended.
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June 2019 by Renita Weeks
Phenomenal!
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June 2019 by LeRoy Gielen Jr
We have done a few remodel projects over the past 15 years and purchased materials at Lumber One, Avon Inc. We appreciate the service and the great products sold there! We definitely recommend!
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May 2019 by Paul Glass
Nice people. A hardware store that I didn't expect inside. Hood products
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March 2019 by Spencer Vogel
Great service, high quality lumber, competitive prices. Absolutely would recommend
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March 2019 by Justin Stommes
I will gladly elaborate. Threatening to come tear the deck down before you would credit any more than $200 for the poor workmanship would be one of those issues
