O'Reilly Auto Parts store #1841 in Austin, Minnesota, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a free Loaner Tool program for special tools needed for repairs. The staff are generally knowledgeable and helpful, often going out of their way to assist customers, as one customer highlighted when a staff member quickly helped with securing a spare tire. However, experiences with customer service can vary; there was an incident where a customer’s broken part was refused exchange due to lack of proof, and the store manager was perceived as rude. Despite this, the store maintains a good reputation, with many customers appreciating the availability of products and prompt service, often ordering items that arrive quickly. Overall, O'Reilly Auto Parts in Austin is a convenient and well-equipped store with friendly staff, though occasional service issues may occur.
Tim waited on me and is friendly and knows alot about parts .
August 2022
My go-to auto store! They know what they are doing & always can figure out what I need! Well stocked, too!
February 2022
Good store with great staff. They have just about everything imaginable. And when they don't, they will order what you need and it usually arrives next day. Been shopping with O'REILLY for over 10 years.
