-
March 2024 by Robert Schuster
Hands down the best burrito chain in the Midwest.
-
March 2024 by EMILY ANDREW
We did delivery so couldn’t rate the atmosphere but our order was correct and our food was delivered earlier than estimated. We will definitely order again.
-
March 2024 by David Lopez
all good but why is always two people working? I think that you guys should hire more people 2 people only making more than 100 orders daily and of them told me that no one get pay enough.
-
March 2024 by Petrus Dillner
I would dare to say I am rather good at just dropping things to move on with my life but the experience at this restaurant was so bad that I stayed motivated for 2 day to write a bad review. This must be in the top 5 list of worst services experiences. It was my first visit, the staff was unclear, not helpful and did not provide a welcoming atmosphere. The over all feeling was rather depressing. The food was not horrible which sort of is a plus I guess.
-
February 2024 by Ryan Sunderland
I have tried a few times here and each time it’s something different. Last night I wasn’t “allowed” to order a burrito. Burritos were reserved for online orders only. In person orders were only allowed to get a bowl. I felt so discriminated against because of my choosing on how I placed an order. Will not be going back. I left without ordering
-
February 2024 by Kari Talberg
I went yesterday around 5 pm on Valentine's Day. I waited in line for about 50 minutes. One employee was on her phone while making food for customers, and they were chatting with each other and ignoring people in line. They were also prioritizing online orders over helping anyone in line. They we're moving very slowly, and they were rolling their eyes at customers. A few people ended up leaving. I usually don't write reviews, but this service was just downright atrocious.
-
February 2024 by Ann D
3rd horrible experience in a row & our last visit to this franchise.This time we decided to do a pickup order to avoid the incompetence and rude behavior that occurred the previous 2 visits. App and email said done at 6:59 & I waited with my very young child until 7:30. People were walking out. They then said they were out of tortilla, followed by out of steak… eye rolls from those behind the desk when someone would approach to ask about their order.
-
January 2024 by Kimberly Velez
The women serving us yesterday 01-08-2024 were very nice. Very appreciative of their service. Food was great fresh and well prepared.
-
December 2023 by Branden S.
I love Pancheros in general but this location is typically more disappointing than the others. It's not as clean, there seems to be a lot of issues with the soda fountain and today I was told they were out of burritos. I could only have tacos.
-
November 2023 by Timothy T.
Stopped in just before closing and the staff was very friendly and helpful. Expertly making two quesadillas in quick time. Appreciated the friendly attitude and service with our late arrival and craving for quesadillas!
-
November 2023 by J. O.
Today I decided to go buy a bowl, oh surprise they don't open at 10:30 am
-
November 2023 by Buddo Hood
I have NO PROBLEM with people speaking something other than American English. However, when its the cashier and she cant talk or understand what your saying, then thats a problem. Luckily the food preparer spoke more English and translated to and for her.The food was great!! Loved that the meat wasnt over salted like the OTHER places like this. The food preparer was on top of his game. I like and appreciated how, with the burrito option, before he rolled it up, he mixed all the Ingredients so u dont get a bite full of sour cream only! It was consistant thru out!The dining room was clean and inviting.Keep up the good job. ??
-
October 2023 by Jennifer Plaster
The new corn was ok. But I always love their food. The cheese sauce, ?. And hot salsa is sooo good mixed with sour
-
October 2023 by Chase Vineland
Not sure how this place competes against Chipotle. I’m not even a fan of Chipotle and thought this place would be different. It literally is 95% the same. Unfortunately where it’s different, it’s lesser.Ordered the chips and guacamole. Chips were like the ones you find at the bottom of the bag… all busted up. Ordered the chicken bowls and it was decent but I feel it has less protein than the competition. This place brings nothing interesting or better which is unfortunate.Won’t be coming back to this location or other locations because there’s a lot of alternatives.Parking: Parking lot is plenty and spaced wide.
-
October 2023 by Trent Martin
Pretty good food at a pretty good price wasn't too busy and the workers were nice.
