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October 2023 by Pat Kramlinger
The Pharmacist was personable and very reassuring.
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July 2022 by Tina Clobes
Best pharmacy EVER.
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May 2022 by Tyler R.
Lady at the drive thru window laughed in my face when told they did not have my prescription. Without offering any guidance or help towards figuring out a solution, acted very immature and unprofessional. After explaining the situation to her I was still given the response of continuous giggling to my serious matter. Would not recommend anyone come in contact with this human being with any real concern as she will do nothing but act beyond unprofessional. (Older blonde woman, working window around 8pm on 5/20/22)
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March 2022 by Brian Olson
Purchased some doughnuts here and cracked my rear molar so bad on an object inside that a root canal had to be done. The store blamed it on the dough factory and vs versa, both denied paying the dental bills. Will never shop at cub foods again and steer clear of their baked goods!
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December 2021 by kristi riley
Terrible service. They have strait up lied to my face about calling in my prescription after I had already verified with the other provider that they did not call them. Long wait times for prescriptions because they are too busy giving people vaccine shots. When I say long wait times I mean 2 days....
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November 2021 by Tray Rivera
I use this pharmacy because they will mail my prescriptions. According to the law, though, they can’t mail out controlled substances. Sometimes I call them and they can’t find a prescription, which the next day they call to tell me is ready. I never know if a person on the other side of the phone is competent or not. The pharmacy has a website I use for requesting refills on my other prescriptions.UPDATED: I called on a Tuesday to have a mental health RX filled that was written to be filled the next day. It was a medication for my ADHD, which is a controlled substance. I spoke with one of the pharmacy assistants, who told me they would fill the RX and I could pick it up later. I told the assistant I would be in Thursday. When I arrived on Thursday, the assistant at the drive-through window said they couldn’t give it to me until the next day due to Cub policies; this was according to the pharmacist on duty. I arrive on Friday to be told the same thing, that is, I couldn’t pick it up until Saturday, according to the pharmacist on duty. I arrive on Saturday to be told by another assistant that the RX could not be filled until 27 days after I had picked up my last RX, according to the pharmacist on duty, and I could pick it up on Monday. I told the assistant I was traveling to another state on Tuesday for two weeks and absolutely had to have the RX ready by Monday at the latest. She told me Monday was the day it could be refilled, and that she would leave notes about the absolute need for the RX to be filled Monday morning.I called Cub Pharmacy on Monday to be told they would’t even have the med in stock until Thursday! Then the pharmacist blamed me for trusting the assistants, that I should have spoken directly with the pharmacist. My response was, “So your assistants are making things up and are not trustworthy!” Then the pharmacist blamed me for not knowing the RX was too early to refill, to which I reminded him the RX was written to be filled on the previous Tuesday.Do NOT trust this pharmacy or Cub pharmaceutical policies. Do NOT trust the assistants, for they claim to represent the word of the pharmacist when they are just making things up.I am transferring all my meds out of Cub Pharmacy as soon as I can. They are not informed, honest, and blame the customer for their very shoddy service.
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June 2020 by Donald Ericson
love cub!!! great store!
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April 2020 by Carly Foy
Very friendly staff, and navigatable aisles that are always stocked! (even during Covid-19)
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July 2017 by Tyler Jameson
My favorite person that works at this pharmacy made a point to put my chosen name into the system here, and makes a point to call me by my name when I come to pick up my prescriptions. As a transgender/nonbinary human, it is extremely hard to get people to call me by my chosen rather than legal name, especially when it's healthcare related. People like this are truly making a difference whether they realize it or not. :-)
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December 2016 by Milosz Pekala
Can't seem to transfer Rx from other Cub Foods
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September 2015 by Nea S.
Don't use this pharmacy. Save yourself a lot of hassle and go to Target or Walgreens across the street. My doctor wrote me a script because my medicine was stolen out of my car and the pharmacies refused to fill it, and tried to tell me my doctor was giving me an incorrect dosage. I have gone to my doctor for over 5 years, and he is very intelligent. I thought this was a fluke and maybe I had a bad pharmacist. However, I talked to my mom about it, and they held her script and refused to fill it or give it back until her doctor came back from vacation, and could verify it. She had her ID and it was a valid script but they told her they didn't agree with the medication she was taking, or her dosage. These are not doctors and they did not go to medical school. I appreciate when someone will give information, but they literally try to force their opinions. I just want everyone to have a fair warning there is something sketchy going on here. So, it maybe in you best interest to check out a pharmacy you can trust.
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May 2013 by Dawn Wiley
This is my go-to pharmacy. I have been other places and these experiences Always remind me why I like my Cub Pharmacy so much! They are kind. They are attentive. They are sensitive and skilled. I can get in and out with Rx filled in 15 minutes or less! And now there's a drive thru ;) There was a time I used online pharmacies, in which I felt very disconnected to the folks who were filling my scripts, they didn't know me or my family or my other Rx drugs. This felt very scary, especially when filling for my kids. At Cub/Lexington Pharmacy I always know they are looking out for me and are familiar with my needs. They always remind me to save $ using my rewards card and I always leave with a satisfaction of a job well done.
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November 2012 by Cindy Garretson
This is not about the store, but using the website. I could not access my pharmacy account. When trying to send an email, I found no email address or contact to send to. Pleas! fix this!!! This is one very frustrated customer!