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December 2023 by Adel Merchant
Glad I rejoined here. It has very good number of equipment's,. the staff is very friendly and helpful, the facility is clean.
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November 2023 by Nik Varbanov
Fantastic place to workout! Frendly staf and overall great value. It is fraction of the cost of LT Fitness. I have never waited for machines or weights.
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November 2023 by Jon Tollefson
If you’re just looking to exercise - this place has all of the equipment you’d ever need.That being said, I never use the locker room bc it’s just a lil too grimy to be worth it. Additionally, this place is SWIMMING with high schoolers. Still a member though bc for $40 a month I have a great gym and a great sauna…that I share with hundreds of high school boys lmao
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June 2023 by Coach
I've had membership with Xperience for 4 months and after trying to cancel online I was told I can only cancel it in person. I go to the gym and then they try to make me stay and upsell me for freakin 40 minutes! I explained I'm moving out of state and I literally just want to cancel that's it. Once they realized they couldn't keep me, the dude just stopped talking to me, typed stuff into his computer and said "Ok you can go now." No paper work, no confirmation of membership cancelation and just walked away. Absolutely ridiculous. Stay away.
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June 2023 by Jabriel Lemon
Just did a 7 day pass here, the customer service was exceptional! I would sign up here if I lived in the area super awesome gym!
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June 2023 by Caleb Noreault
The staff at Xperience in Apple valley deserves a standing ovation for their incredible dedication to providing excellent customer service. The receptionists were always ready to answer my questions, offer guidance, and make sure I felt comfortable. They were incredibly knowledgeable about the gym's facilities, class schedules, and membership options, making the sign-up process a breeze.
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May 2023 by Alex Garcia
Great gym for the price. Every time I go there I notice that the lockers and the locker room floor is very dirty. It seems to me like it wouldn’t take very much effort for them to clean it semi-regularly and keep it looking nice. Lastly the hours right now are pretty terrible. Especially going into summer, they still close at 8 pm on Saturdays which is way too early. These issues is the only reason it’s not 5 stars.
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May 2023 by Jeff Hudson
Fix the sauna light switch. It's been broken for many months. I have asked to have it fixed multiple times. The lighting was much better when two of the lights were burnt out. Now all four lights stay on constantly and make the sauna clinically bright, the complete opposite of how saunas are traditionally lit.
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April 2023 by Danny Gibbs
Best gym in the area hands down. All the equipment is newer, works well, and offers a wide variety of ways to work different muscle groups, the price isn’t to bad compared to other gyms, the staff is knowledgeable and super friendly, and the people and environment are very welcoming. It’s crazy that people are paying $120+ to go to go look at naked old people hanging around the locker room and use sub par equipment from the early 2000’s at lifetime when this place exists.
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March 2023 by Brandon Vanderwerf
Dirty locker rooms, with sandy floors and missing locker doors, filthy pool water tastes like pure sweat and has sand and garbage in it! Pool is clearly not getting proper chemical treatments! TV’s in work out area need servicing by LG as they have lines and distortions. Lastly kids club is a joke nothing to entertain kids of reading level or older…if kids could have a corner to read do homework and an area for mat exercises that would actually provide function. If you read other reviews you will see repeated comments of the things I noted. They clearly don’t have designated janitorial staff on during operating hours! And pool ph is definitely not getting checked daily!
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February 2023 by Jesse Westover
Gym has everything you need to get a good workout in. Plenty of weights & cardio. Even has a pool & sauna which is cool. Staff is also nice.Now for the bad. It lacks on the details on cleanliness. Especially in the bathroom. Unsure how much it’s cleaned but it isn’t enough. Also this gym is home to so many people who don’t put their weights away. Other than this it isn’t a bad gym. But bathrooms & showers need help on the cleaning department.
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February 2023 by Camden Carey
This gym is amazing! It’s been an amazing experience and the people are nice! Great equipment. All clean and great mirrors as well! Greet gym for the price! Has everything you need!
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January 2023 by Kim Christenson
Love my membership here with everything I like to use. Just a few things that turn me off. 1.A lot of people do not wipe the equipment off that they just dribbled all over. 2. The club is dirty, locker rooms, extra bathroom by the back desk, the red light room I always use looks like it hadn't been cleaned in weeks. There's always something wrong with the water massages, now I see instead of 4, there is only 3 and one is out of order. And my membership went up, for what? Just got worse!*I am adding to my review because management went on several paragraphs about the price increase. Please re-read my review. I realize membership went up and my review is not about that!My review is about cleanliness and working equipment (water massagers). I was told by a worker that it's up to the workers to clean which clearly that isn't happening.
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January 2023 by Christina Grindeland
My husband and I love this gym. It is Affordable, clean, modern, and the staff is amazing. They have lots of programs and classes. We even bring our two girls to the daycare on a regular basis and they do a great job of taking care of our kids while we get a workout in. I would recommend this gym.
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January 2023 by Emily H
I tried signing up online 4 times, and each time it said there was an error and to contact the gym employees. I called the gyms phone number that's listed on Google since its impossible to find it on the actual xperience website, and it took them a long time to answer but they finally picked up and told me to try again but to call back if it didn't work and she would sign me up over the phone. I thought that was a bit odd because i have worked at 2 gyms and both didnt allow sign ups via phone because its a security risk with the payment information and you're not able to physically sign the contract yourself so I'm guessing the employee was just going to forge the signature for me? I tried to sign up online yet again, and it still didn't work, so I tried calling again to sign up over the phone, but it went to voicemail. The voicemail said it was the Roseville location, even though I know for sure I called the apple valley number. So I dont know if the employee I spoke with was from Apple Valley or roseville. I tried calling again twice over the next 10 minutes and it went to voicemail both times. I can't make it to the gym in person to sign up before the $1 initiation promotion ends, so I just ended up signing up for another gym instead. Shouldn't be this difficult to sign up for a membership. Wasted a lot of my time.
