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March 2024 by Justin Moeller
I worked with Michael Broskoff and even though I only bought a Microwave he took great care of me (even with multiple trips to the store haha). He brought up important things to consider that I didn't even think of and was kind and patient throughout the process. If we ever need any appliances in the future he will be my first call!
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March 2024 by Allen Cox
Wonderful customer service. Very helpful picking out the right appliances for my needs. Thank you John G and the delivery team.
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March 2024 by Michelle McKee
I am very pleased with the service at this location. I went in to look at refrigerators after searching online for days. Stephanie helped me and was great. She showed me the rebate information and how to submit itDelivery was scheduled 2 days later and went beautifully. I couldn't be happier with my new refrigerator.
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February 2024 by Kari B.
I am so disappointed in Warners Stellian, and the customer service that I received from them. I purchased 4 Beko appliances, and it has been a nightmare. They completely misrepresented the quality and features of these appliances. I was told that the gas cooktop had a safety feature where you had to push down to turn the knobs and the knobs would turn blue. I was told that if the knob was turned and the flame was out that the gas would shut off. The gas does not shut off if the flame is not present, and 2 knobs turn freely - a gross misrepresentation of this product. The dishwasher was not installed properly and has a problematic control panel. It is difficult to start it, and even more difficult to restart if opened. It will randomly shut off after it has been started and I will get up in the morning to dirty dishes. The double wall oven has a timer that can only be heard about 2 feet from the unit, and now the control panel has issues. The refrigerator is a total mess. The water dispenser leaks, the left door will not shut properly, the refrigerator is frosting up in the back, freezer is also frosting up, and is off by 15 degrees. I was told these were high end appliances, a gross misrepresentation. I called WS about the issues, and was told that they would not help me with warranty work and was told to contact Beko directly. I reached out to Beko and spent a great deal of time giving serial numbers and details of all of the problems and was told I would be contacted. After a number of weeks I had not heard from anybody. I reached back out to WS and was told that they would reach out to Beko to expedite things. Again, I heard from no one. I reached out to WS again to speak to a manager and was told someone would contact me. That someone turned out to be a WS representative offering their assistance IF I purchased an expensive extended warranty. I declined. I finally heard from a company that handles Beko warranties, and eventually, a repairman came out. After looking at each appliance, he agreed there were issues, but was unable to resolve them due to "design flaws". Since then, I have been trying to work with WS for a resolution and have been repeatedly lied to. When they say they will call back, they do not. When they say I will hear from someone with Beko, I do not. The customer service has been terrible, and their idea of a resolution is not acceptable. I will never do business with Warners Stellian again.
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February 2024 by Greg Applekamp
WS is the ONLY place to get your appliances. Don't be tempted by big box stores- you won't get the professional white glove experience you do with WS. Their salespeople are highly educated on all their products and are help you narrow down the best choice for you*** this one is huge..WS makes sure you have ALL the extra pieces you need for your appliance installs. Big box stores will leave you hanging and say it was your responsibility- which means your install won't happen. Which brings me to the next key peace- the Install team. The WS install team knows their stuff. They do the install quick and without issues. They clean up the install trash left behind. My team even put the door back on I had taken off to ensure they had more than enough room to get them through the door.***. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Best experience ever buying new appliances.
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February 2024 by Dawn Plumer
Great sales service, knowledgeable installers, quick respectful pick up service! Great experience all throughout the process!
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February 2024 by Robert Kerber
Another wonderful experience with Warners' Stellian. From our original purchase in South Minneapolis in the late 1980's continuing 35+ years later. Special callout to a knowledgeable salesperson, Liam in Apple Valley and Charlie, who timely and courteously executed the installation.
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February 2024 by Thomas Ryther
A great experience all around. The salesperson and delivery team were first rate. I will be a repeat customer.
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February 2024 by cuong tran
Sold me a microwave and the board broke 1 yr and two weeks later. Out of the 1 year warranty by two weeks.
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February 2024 by Thon Pen
Love this 2 in 1 washer/dryer
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February 2024 by Eileen Kuhlmann
Pleasant experience. I knew what I wanted and they did not pressure for a different more expensive product.
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February 2024 by Keith Conn
Great products, knowledgeable staff, and professional service.
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February 2024 by Kathryn Wanshura
Sale was easy and results perfect!
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February 2024 by Tim Morrison
Warner Stellian is a great place to buy your appliances from sales to delivery and installation.
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February 2024 by Joan M Rood
I just left a lengthy review and prefer not to repeat.
