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January 2024 by Heather Harnisch
They lie about when RX's are ready, are full of attitude and never go out their way to actually do their job or help the customer trying to get to work!! Walgreens has just gone downhill overall
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January 2024 by Da T
Pharmacy place is the worst. Stuffs with an attitude.I'll get back to CVS.
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January 2024 by Amanda Winchester
Less than one star. Waited over 45 minutes for a Covid/flu test, they charge you first I had to leave and go to urgent care, (and get reimbursed later) then was told by an employee at Walgreens “yea if you have Covid you don’t want to bring it in..” to get my refund WHY DO THEY EVEN OFFER THIS SERVICE THEN? Never. Again.
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January 2024 by Adria D.
We had the worst experience at this Walgreens. My daughter was home from college and our usual Walgreens was temporarily closed so we sent her prescription here. When we went to pick it up, they claimed our insurance would only cover a 90-day prescription and not the 30 days her doctor had prescribed. We told them that was impossible because she had just filled it at a pharmacy in her college town a month ago with no problems. Also, I've filled my own similar prescription at our usual Walgreens for 30 days and insurance has covered it. They said our insurance must have just changed and our only option was to contact them, contact her prescriber, or pay the retail price with was 60x the price with insurance. We pleaded with them for another option because she was completely out and it was the weekend but they just shrugged. Upon getting home, we checked her account and it turns out this WALGREENS had entered our insurance information wrong. So she called them. It took multiple tries because nobody would pick up the phone during business hours. When she finally got through, they dismissed her. They admitted they had entered it wrong but claimed our insurance still wouldn't cover it. We're unsure if they actually ever even checked or just wanted to get her off the phone. She was able to get a hold of her doctor's office and they attempted to call this branch to help straighten things out but they never answered the phone. The doctor gave up after being on hold for over a half an hour. At this point my daughter has been without her medication for two days and the pharmacist simply doesn't care. When the weekend was over, my daughter contacted our insurance company who confirmed it should be covered and attempted to contact Walgreens (which is what they told us to do). Again, nobody answered the phone during business hours. We're now at day three without her medication and decide to transfer her prescription to another non-Walgreens pharmacy. We contacted the new pharmacy and he too had problems contacting this Walgreens branch. He was on hold for 45 minutes when they hung up on him to go on break. He eventually had to send a fax but at this point it was the end of the day. Finally, the next day, he was able to procure the transfer and my daughter received her medication. Guess what? Insurance covered the 30 days just like we claimed it would. I had a weird insurance issue once at my usual Walgreens and that pharmacist contacted insurance for me and helped me figure it out. This one was completely uncaring. Told my daughter to contact her doctor or insurance company, which she did, but then didn't answer the phone. I understand that several Walgreens are short staffed--which is on the company for not doing enough to retain employees. However, the folks at our usual Walgreens are going through the same thing (I'm guessing that's why they had to close temporarily) and have never treated me in this absolutely uncaring manner. My daughter is starting her adult life and planning to go into the medical field. This experience was so horrible she's planning to never even SHOP in a Walgreens again, let alone use them for prescriptions. This place should also be closed until it can be properly staffed with people who are actually competent and care about patients.
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January 2024 by kimberly Triemert
This used to be a very good pharmacy, They had good pharmacist , not no more, I have seen them opening all medicine look inside, and move the pills out near to the cap of the bottle. I also received expired medicine.
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January 2024 by Patricia Sharon W
MOST HORRIBLE WALGREENS EVER!Went in for vaccines on a scheduled appointment. They were short-staffed, so, what should have been a 15-minute visit became a 2 hour wait. On top of that, they advertised that the flu vaccines were free, I called them ahead of time to verify that that’s true regardless of insurance status, which they claimed was true, but after waiting the full 2 hours they told me I couldn’t take it because I lacked insurance.On top of all that, the manager was very rude and threatened to cancel all of my scheduled vaccinations because I asked him about the misinformation his employees gave regarding the vaccine’s availability relating to insurance.
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November 2023 by Jeff Haagenstad
This place should stop advertising Vaccination. Schedule online.Get here 5-10 minutes earlyStand in long line with regular customers to check in. 4:15, check in. 4:20, guy next to me with 3:00 appointment finally gets called. 4:45 Filled out online forms, then fill them out again here on paper. 4:52, still waiting.Update: finally got my shots around 5:05.They're not good at this. Walgreens: you should stop advertising vaccinations!
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November 2023 by Bruce Berkebile
I have been using this Walgreens for years but I will be switching to a different pharmacy asap. For years I could pick up my prescriptions in a few hours , now it seems to take days. I understand the problems with staffing and being understaffed. The drive through window is constantly closed. I believe something happened at this store because all the people that worked in the pharmacy including the pharmacist for years are all suddenly are gone. Do yourself a favor and go somewhere else, I definitely will be.
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November 2023 by Sarah Vanyo
I would give this pharmacy zero stars if I could. I have to call and wait on hold for well over and hour for every prescription because there is always and unknown “delay.” As soon as I get ahold of a staff person, then they apologize and say it will be ready in a few hours. Been going here for years but this issue has persisted for the past 6 months or so. Good luck if you need a medication day of-is an absolute joke to wait this long
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October 2023 by Delta Logistics
Don’t send your prescription here unless you can wait weeks or even a month. This is the worst pharmacy ever, they will tell you come back an hour for your prescription and it will take days and weeks. When ask them what’s going on, the response is simple “we don’t have a pharmacist today so we close it“ what a joke!!
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October 2023 by Michael Kirby
I notice another apple valley Walgreens has had a pharmacy tech position open for easily a year. The one I just went to the drive-thru was closed because of staffing. They have a poor English speaking pharmacist that told me my prescription from yesterday morning wasn't ready yet today and then after my call miraculously it was ready in about an hour. Clearly they forgot about it. Now, there's a line 5-6 people long all waiting on prescriptions. This place is a joke!! Maybe PAY them.better and more would work for uou??
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September 2023 by Chris S.
The store isn't too bad but the pharmacy is the worst I've ever been too. Always slow, frequent delayed prescriptions, huge turnover in the pharmacy staff - it's a complete gong show and I'm actually embarrassed I've stayed so long. It used to be decent but I'm going somewhere else - don't waste your time as I have.
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September 2023 by kyle draden
If you have Diabetes, cancer, asthma or any chronicle illness and need your medication ASAP don't go to a Walgreens. They are the worst of the worst. They will cancel your medications and will make you wait and all for nothing.
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September 2023 by James Dean
Cancelled some of my orders without any notice when they were ready and I went to pick them up. Then never put them in preparation again. Had to call for that. Also waited almost 30min for mymedications.
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August 2023 by Jeremiah Hedberg
Terrible selection to choose from and really high prices. Service was friendly on some cashiers aisles, but one in particular made it seem like you were wasting his time just by being there and paying at his register.
