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February 2024 by Nicole
Beyond ridiculous customer service!!!!!!!!!!!!! Waited in line for 45 minutes at 6pm when they promised the medication would be filled in 15 minutes at noon. Go somewhere else, this place is a joke!
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February 2024 by egg
DO NOT FILL YOUR MEDS HERE!!! they are never in stock, and if they are, they won’t be filled unless you come in and tell them to fill and wait for them. Pharmacists are not helpful. Wait lines are 30+ minutes. don’t waste your time
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February 2024 by Alec Budge
I arrived at the pharmacy drivethru during business hours and sat around without being acknowledged by the staff inside despite them seeing me. I hit the call button and continued to wait. Took 25 minutes before they came to the window. The employee then said to me ‘we just opened’, to which i replied, ‘you opened 20 minutes ago.’ Never ever get prescriptions here.
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January 2024 by Justin zeise
1/23/24 Worst pharmacy ever I went to pick up insulin they gave me wrong kind called Waited on hold for a hour they picked up and said please hold and then hung up on me.1/24/24 Called back today sat on hold for hour and 15 min then hung up again
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January 2024 by Ray Simpson
Just awful. Horrible service! For months I’ve had issues with their staff not answering phones, and continuing issues with their computer systems. The staff themselves are usually helpful..when there are enough staff to help. Unfortunately that’s rare. Even when I go to the store.., due to the phones not being answered they are very short staffed and it usually takes at least 10-15 minutes for anyone to even come to talk to me. I get better help with their computer messages that randomly call me to tell me about my prescription being ready or held up. After reading previous reviews from others, I see I’m not the only one with these issues.
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January 2024 by Arun Manoharan
Very poor service and wait time is too long.
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December 2023 by Jen Jannett
I left the doctor’s office at 630 pm. The RX was sent in before I left. I waited until 830pm to go to the pharmacy. Waited in line for 35 minutes then was told they JUST got the RX from the doctor and it would be another 30 minutes. I was also told by the employee that I should just pay for it out of pocket (over the counter) instead of getting it through my insurance.
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November 2023 by Heather Harnisch
The worst pharmacy ever! You try and call your prescriptions in ahead of time so that they can be filled and ready to go when needed but they never have anything in stock even though they tell you they get it every day!! Nobody ever knows anything including the pharmacist and nobody is willing to do their job or heaven forbid go above and beyond
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November 2023 by voathana khiev
Cory is the worst pharmacist I’ve ever dealt with. He’s rude and speaks as if he got his education in the inner city projects. Numerous times I’ve called and been hung up on. Wait in line for 45minutes to an hour when they send text and emails that my prescription is ready only to be told that I need to come back so they can fill it. When letting them know that I’ve receive messages they were ready numerous times. Cory response every time I’ve ever dealt with him is you don’t like it. Take your business somewhere else! He called my dr office and told them I was “roidraging” I received a phone call from my dr advising me he did this. They thought it was strange a pharmacist would call them and say this. They thought it was important I knew this and stated I should contact the board of pharmacists licensing.
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November 2023 by Mom's World
This pharmacy will do anything and everything in their power to make sure you don't get your prescription. They will lie and tell you it wasn't sent over when your doctor tells you it was, or your insurance card isn't on file after going here for years. Don't try calling, no one will answer the phone. I tested it out one day to see how long I could last on hold. Three hours on hold before I hung up after making my point to a family member. The pharmacist Corey is an incredible as***** and needs to be fired or sued for harrassing customers doctors on his lunchbreak. Get some professional help Corey, you need a mental evaluation before you end up in jail for harrassment
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November 2023 by Smruti Kimitch
The 5 stars is for Brady. Both the times I spoke to him on the phone, he was helpful and responsive. When I came in for the appointment, he remembered me & our phone conversation. Thank you, Brady.
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October 2023 by Greg Kloos
I used to go the Walgreens in Red Wing and after going to pick up prescriptions multiple times only to have a sign a sign the drive up window "closed due to no pharmacist". Moved everything to Walmart pharmacy after that and couldn't be happier. My wife went to the ER this morning and needed a prescription filled. I had things to do in Lakeville and i made a huge mistake and had the prescription sent to Walgreens on CR 46 &42 in Lakeville . This Walgreens is worse than the one in Redwing. Rude person at the counter, been waiting for ever and also waiting for the pharmacist to show up. Will make sure I don't make the mistake of going to Walgreens again.
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October 2023 by Outdoor Girl
Literally insane. Worst pharmacy experience I’ve ever had in my life!!. I could write a long crazy review but I’ll let the 1 star speak for itself. There should be a 0 star option
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October 2023 by Kayla Lough
I called this afternoon, about 20 mins before their 1:30 PM - 2 PM lunch break. Waited on hold, as staff would answer the phone, then put me back on hold without saying anything. After 15 minutes of holding, I was hung up on. I immediately called back, though it just turned to 1:30 PM, their lunch break.I get you're busy and need breaks, though you should at least use your words to let others know you are ending their call, before you abruptly hang up on someone, who has been waiting. It's rude and unprofessional.
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October 2023 by Lee Pickup
I've been sitting in the drive through pharmacy line for 40 minutes and I've seen them service 3 cars. Currently second in line, expecting to be here at least another 20 min. One of the most incompetent operations I've ever seen. Someone needs to bring in some McDonald's workers to train these people
