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November 2023 by Molly Zimmerman
I tried this place for an oil change because I had a coupon. That's all I came in for. Seems like a nice place and they worked on my car right away. But when the service rep came up to me with my dirty engine filter and list of miscellaneous work of around $2000... I was put off... Especially when he said my brand new rear brakes were needing to be replaced (had to correct him and he had to go back and check)... I'll never be back. He said they were still "in the yellow"... yea ok... Maybe you should ask people first before trying to up sell expensive work that is not necessary. Car is working just fine. Need a new battery more than anything and they didn't even mention that.
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October 2023 by Caprice Vanderlin
I can’t say enough good things about Superior Auto in Apple Valley. Bill is absolutely amazing and so nice! I had a last minute appointment that Bill got me in for and my car was taken care of right away. They’re so much better than any other place I’ve taken my car. They’re the best, highly recommend!Service: Tires
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October 2023 by Stephanie K
Friendly service, honest and very reasonable cost. Service and repairs done faster than expected, highly recommend.
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October 2023 by D
Extremely high when it comes to labor. I have never in my life spent this much money on a car repair. Unbelievable. Never coming back.Services: General repairs & maintenance
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September 2023 by Meghan Besonen
Bill and the team have been honest and extremely helpful to my elderly mom who has needed some long overdue car repairs. Integrity and quality of work is 5 stars. Thank you so much.
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August 2023 by Joe O
I had two really great experiences at the AV location.Bill Fahey was especially patient and helpful. He had to maneuver through a difficult situation with my warranty company and went way above and beyond what was expected to make sure I got taken care of and be able to have my AC working.I’ll absolutely come back to Superior AV for any future needs and will be suggesting my friends do the same.Thanks again, Bill!Service: A/C installation & repair
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July 2023 by Z3
Great service. Very friendly staff. Quick service. Couldn't ask for more!
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July 2023 by Carin L.
From the moment I arrived had a great experience. The shop is beautiful and has a very nice waiting area. The service writer Nick is amazing!
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June 2023 by Keith Trowbridge
My wife referred me to Superior Service when my car was brought to a local dealership and the cost to repair was outrageous. She has spoken very highly about working with Bill on her Saab. Bill was awesome! His approach to getting the necessary items outlined and addressed to get my SHO back on the road was a master class in customer service. Great work and affordable pricing. I will be bringing my vehicle back to Bill and his team for routine maintenance going forward. Thank you!Services: Vehicle Inspection
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June 2023 by Jarrod Berge
Full synthetic oil change for an economical price and a much cleaner lobby than most auto repair shops
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May 2023 by Keith Johnson
Such good service. Honest about work that needs to be done and does not take advantage of customers. Only place I’ll take my business going forward! Bill was very informative and great to work with as well!!!!Service: Auto maintenance
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February 2023 by Jennifer Jorgenson, MBA
Excellent service and workmanship. Superior Service Center erases all stigma attached to “taking the car to the shop”. Top notch communication. Excellent bodywork, knowledgeable , helpful, fair and friendly staff. Quality work complete in efficient time. My car looks beautiful again. THANK you! I will be back for maintenance . My favorite shop.Services: Auto body & trim repair
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February 2023 by Jennifer J.
Excellent service and workmanship. Superior Service Center erases all stigma attached to "taking the car to the shop". Top notch communication. Excellent bodywork, knowledgeable , helpful, fair and friendly staff. Quality work complete in efficient time. My car looks beautiful again. THANK you! I will be back for maintenance .
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December 2022 by Bailey Mills
Thank you Superior Service Center. I have always had good experiences with Superior service center since using them starting this year. The staff is friendly and prompt. Tonight was my only hiccup.I dropped my car off at 7:30am for a starter that was grinding before turning over. I received a call a few hours later that it was indeed the starter beginning to fail, it can be replaced, and I could pick up my car by the end of the day. The car turned over right away when I picked up but after driving 5 minutes home it would not even crank/grind when trying to start again. Just empty noise.Also had a burnt electrical smell coming from under the hood. I called right away but it was after hours and I had to leave a message. I wonder if a battery connection was left loose or they received a faulty starter. Either way this can't have been started more than once in the shop before phoning me it was fixed.When I brought it in yes the starter was failing but at least it started on the 2nd/ 3rd try and show engagement. How I received it back was worse than when I dropped it off.I'm hoping to update this review tomorrow with confirmation that they are going to stand by their work and fix the issue I already paid for. I understand mistakes happen but excellent customer service is determined by how those mistakes are handled.Update.Superior Auto promptly arranged a tow truck and deduced the problem with the starter was due to a bad part received. They were able to order new, fix and return the car two days later.
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November 2022 by abenezer bekele
It is a worst place to get your car fixed. They change the wrong part and they would not give me the money back
