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October 2024 by James Sellers
After a terrible break up I was in need of a new bed and a colleague recommended I talk to Megan at Sleep Number in Apple Valley. Normally I wouldn't go to such lengths for a bed but my colleague was insistent so I went so they'd shut up.
It didn't take much to figure out who Megan was because she was the only female amongst a group of male employees that didn't bother to greet me or even acknowledge me when I walked into the store.
That said I'm glad I took my colleague's recommendation so they would shut up and now I sleep better than ever. I slept so good that I was late to work three times in the first week I owned it. If Megan is still selling beds after my next break up she'll be the first person I seek.
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September 2024 by Anhvu Duong
Devon is really helpful, knowledgeable and professional. He knows exactly what we are looking for, and explain everything clearly before we made the decision. The bed was delivered carefully by a professional delivery team. They made sure we understand everything before leaving. The bed is so nice and we really enjoyed the sleep now.
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August 2024 by Taylor Pack
What an amazing experience at this Sleep Number location. Megan did an amazing job educating and making us feel comfortable with our purchase! What a great experience!
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June 2024 by Helen Bunich
It was over the phone with Megan. She was wonderful.
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June 2024 by Marc Drexl
Adam is great at his job.
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April 2024 by Scott Reese
Megan was Awesome, she explained everything so well. Great experience!!
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March 2024 by Jennifer Roben
Adam was very helpful and knowledgeable. Buying a mattress usually takes hours, especially on a weekend. I was able to make an informed decision and finalize a purchase in about an hour. Thank you for a pleasant and quick experience.
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January 2024 by Patricia Powell
Sales clerk was very helpful and informative. She listened to my needs and offered solutions.
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December 2023 by Arnold De Los Santos
We bought our bed a year ago end of December 2022 so we’re still covered under “full” warranty, whatever the fine print says. We started to see and feel a dip in the bed on my side and it hasn’t even been a year. I called the store here in Apple Valley where I bought it and this guy named Jay which is actually the super nice guy that sold it to us I think, turned into a total jerk and said that it wasn’t defective that it’s “conforming to my body”. He kept saying that it couldn’t be a defect. Not sure if this has to do with the type of bed I have? (Laughing out loud here…) he gave me a 800 number to call very unpleasantly. I also called the rep and she was very nice and said since I was in the one year full warranty I could replace the foam top. She had me check the foam topper and 80% of the bed is foam! I didn’t know that. So I asked since this happened within a year if they could replace it with a more durable foam or a different bed and I could pay the cost. She simply said “no. We cannot. Each bed is designed with a specific foam….”so in a year when this cheap or defective type of foam dips again…I’m out of luck. I have to pay for whatever the cost will be every time this happens. Just to note, a sales rep I now work with who sold beds said that they refused to sell sleep numbers because of their shady warranty and glorified air mattress front. I didn’t want to believe her at first but now I am experiencing it… I should’ve stuck with my temperpedic. That lasted me 7 out of the 10 yrs without a dip….i weigh 200lbs btw. The model is a sleep number ILE I believe. Hope this helps you decide on what you’re going to invest in for many years of your life.
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December 2023 by Nolan Posivio
Wonderful knowledgeable staff and a great experience.
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November 2023 by Danny U
Devin knows his sleep. Great guy and Love the pillow he sold me!
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November 2023 by Nancy Osterberg
Interested in our comfort and very helpful
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November 2023 by Alicia Severson
Adam at Applevalley was awesome, knowledgeable and not pushy!
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September 2023 by John Bryant
Adam, the sales person was very helpful. Listened first to our sleep needs then steered us to the right product. Joe, the one who processed our transaction was courteous and answered all our questions. Lastly. at 50% off and free in home set up was within our means.
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August 2023 by Darcy Wright
We are so excited to buy our first SN bed! Jay was fantastic… we can’t wait for it to be delivered.
