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November 2022 by K. Romig
I can't even begin to explain how thankful I am for Faustino and Nancy in the Tire and Battery department of Sam's Club.After having a bad experience previously with another associate, I called Sam's club back and spoke with Faustino.Not only did he apologize for another associates mistreatment to me, he went ABOVE & BEYOND to make sure that we were taken care of, he also asked me "What can I do to bring you back & make things right?"They were able to get my vehicle in, service it, and I walked out the door in under an hour. I also spoke with the store manager, Karena.To Whom It May Concern; You have 3 wonderful and caring associates that deserve the highest level of praise which is why I'm writing this review. Thank you all for your understanding and hard work!You are truly appreciated! ❤️-K.
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October 2022 by First Star Music Studios
Food Court. Supreme Pizza Combo w/ Large Drink. Only $2.60!!!
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July 2022 by Michelle A.
I joined Sam's Club about 3 weeks ago as there was a $8 membership promotion. At the Eagan store they were out of membership cards. I inquire at this store and was informed they don't have cards anymore. Great so I either have to keep this paper receipt in my wallet or down load and use their app. I can't stand useless apps that take up space and memory on my phone. I did a "Karen" and wanted to cancel and get my $8 back, but she wouldn't let me. I shopped anyway. The 40 packs of water were more expensive than Costco. Practically the same food items. Sams has more junk food and candy for a concession stand. I did like their rotisserie chicken better here than Costco. I may go here occasionally but I am forever a Costco member. The clientele who shop here are inconsiderate also. I may laminate my paper receipt as I refuse to use their app. At least Costco still issues membership cards and offers a 100% guarantee on membership.
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May 2022 by Spam J.
I was in dire need of new jeans. When jeans have holes that aren't there for the style, then they need to go. Doing some digging, I found this place. With so many stars and good reviews, it was worth a shot. Soon as I walked in I was greeted by Sarah who took me on a tour of the jeans section. Didn't think it was possible but I was instantly drawn to these comfy, well worn boyfriend jeans - holes not included. For $25, it was a steal! I'll admit, I wanted to browse the rest of the store, and could, for hours. Full of unique finds and bargains, I'm impressed they're able to stay fully stocked!
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March 2022 by Jean Marie J.
Haven't been to a Sam's club in quite a few years. Got a good deal for a membership and thought I'd try again. Went to the Sam's club in Lakeville Minnesota. It's very small inside, I was surprised at how little they really had. Was rather disappointed. Actually only came home with 4 items. They just did not have a lot of items, they did not have a lot of selections, I was disappointed. Big disappointment was the rotisserie chicken. Got it home to find out it was undercooked when we cut it apart. And what we could eat was was incredibly tough and chewy. We ended up throwing most of it out. Total waste of money.I probably won't go back for a few months because there really isn't any reason to go back and it was a waste of money for the membership. Cannot recommend this store
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November 2021 by Sharon V.
I recently made a purchase from Sam's Club and rec'd via email a survey. Requesting me to rate their services. I did. At end I rec'd an thank you offer for a free gift for participating and sharing my opinions. There a selection of gifts to choose from. I would need only to pay for the shipping cost. I discovered on my bank statement a charge of $49.99 from "ADVANCEPROTECHPURIFIED." I had to call my bank to get the phone number to company 855-428-4168. Turns out by accepting the "free gift" I was enrolled in some membership. That would charge me $49.99 each month. Which would entitle me each month to a $129.00 gift card to purchase from a list of selected items. I had no knowledge nor was there a mention of any kind of membership. I told the rep that I did want this membership. She agreed to cancel the membership and stated there no other charges going forward. I had to request a refund of $49.99 already charged to my account. She state that she could refund me 31 percent of the amount. Then to 50%. I firmly stated that I wanted the full amount refunded back to me because it was not disclosed to me before charging me the nature of this membership. After I informed her if did get the full amount would report this to the state attorney general office. I had to wait over 30 mins on hold to resolve this issue. How sad that Sam's Club would stoop to such a low level sham and a deceptive scam. Shameful and greed. No wonder we have so many laws and regulations.
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October 2021 by Anna A.
Loved it! Went with my best friend! Lots of things they had that Costco didn't have! The only downside was that some of the store smelt like rotten eggs! But other than that it didn't take away from the experience! They had great low prices on items! Decent variety of different types of things! The store was easy to get around and locate things. It didn't overwhelm me the way Costco does. It wasn't too big or too small of a store. I LOVE LOVE LOVE THE SCAN AND GO OPTION! Costco doesn't have the option so you have to wait in a long a** line! But the option to scan and go is there at sam's! It makes things, fast, and convient! Just all around a great first impression. I love how offend Sam's has instant savings on things as well! Sam's club is very underratted tbh. The only thing I wanna add is that they don't really have a big selection for cats and I'm feeling my pet is being left out! But other than that it's amazing!
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August 2021 by Michelle C.
My husband went to Sam's to pick up an order and saw a few people going into the exit (didn't realize they were staff). Anyway, a manager rudely told him they open at 8am. It was 7:57 at the time. She made him leave and go to the entrance. Of course it was locked because it wasn't time yet so he went to the car to calm down. IT WAS 7:57 OMG. There is a better way to let someone know. Just saying, I'm sorry our staff are still arriving, if you don't mind waiting until we are fully operational or something like that. That was a rude way to start the morning. I get it was are all tired of the rudeness from customers during the pandemic but you can't be this rude.
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January 2021 by Johnathan Hutch
I really wish I could post the video but I stood in line for 20 minutes or remote supple employees in a tire service department know anyone has me did I need help or anything under start a recording about 15 minutes in standing there just to find out that they cannot mount a tire on a ram that I didn't purchase from here so basically 30 minutes in my freaking day standing in line for no help great customer service I love being a member here
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June 2020 by Beth Bigboy
I had an encounter in sams club one day with a girl I’ve had restraining order after restraining order on. Yelling and screaming at me and even bent over and spoke to my 10 yr old son
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May 2020 by Tim H.
Went to Apple Valley Sam's Club pharmacy Friday and it was 6:53 and they would not let us get Advil Cold and Sinus. I said your not supposed to close until 7! He said register is closed, I can't do nothing now. He was a manager who has been their for a long time. The reason I know he's been their so long is my wife refuses to go to that pharmacy because his attitude is so rude. We go 10 miles out of our way to Eagan Sam's because the manager is so pleasant and extremely helpful. FYI
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March 2020 by Bukay Opao Santos
Surprise , I went to your store just to buy Water
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March 2020 by William T.
Oh my god it's like some people on Yelp go out of their way to give themselves a bad experience. If you use the Sam's Club app to scan items as you put them in your cart, you can completely skip slow checkout lines. This is how literally every store should operate. It's so convenient and fast.
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March 2020 by Aaron J.
I'd think it was ok. But I'd say TWO. I've only been here once. I forgot what my dad or mom bought there, but when we left, we got yogurt. It was the same as the yogurt we buy at Costco. It tasted kind of like ice cream. So make a better effort next time, Sam's Club. Grading: C- Work on it.
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February 2020 by Thomas Bowen
Good store with helpful people. Much newer than some other Sam's Clubs I've been to, would recommend this one.
