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January 2024 by Chirs Waterman
Very convenient and don't have to pay vet fees.
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December 2023 by sherry l
After paying for my items and walking away I looked at my receipt and noticed that there was a donation of 20.00 on my receipt. I didn’t know anything about it. I went back and asked the guy that rang me up and he said my son did it. I said there was no way that he did that. To please take it off. I have donated many times when asked . I don’t appreciate being deceived and then blaming our son. I just wonder how often the guy is doing that to others.
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October 2023 by Danielle H.
We followed Tionna to this location because she does an awesome job grooming our Great Pyrenees. Since moving to this location, the phone goes unanswered, it took me 3 weeks of leaving messages to even get someone to call me back. She was apparently booked out a month - great, good for her. I made my appointment for a month out. Of course as life happens I realize about a week prior that there is going to be a small conflict. So I start calling to try to discuss it with her, but as per their usual, no one answers the phone. I left several messages that didn't get returned. Finally day of, I call and call and call grooming....nothing. Then I and ask for customer service - even thought I'd been calling all morning, they were able to get Tionna to answer immediately. They were very rude - I was trying to explain what was happening but this person kept talking over the top of me so I couldn't even speak. Tionna answered in a very rude tone as well. Because it had gotten down to the very last minute, there was nothing we could do to adjust so I could keep the appointment. Maybe that would have been the outcome anyway, but had we connected when I started calling 7 days earlier maybe we could have worked something out. My dog takes 3-4 hrs to groom - that's a huge loss for her day as well. Extremely poor management all around - at the very least answer your phone or return a call. We won't be back.
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October 2023 by Judy Glenn
Enrolled my dog in the "Positive Dog Training" classes for Adult Dog Level 1. I was lucky enough to get Paul D as our trainer. The commands he presented were clear in both word, print out and example which he had us practice several times and not too much in one week so we could really get our dogs solid on the homework. My dog was also having issues being around strange dogs, but with Paul's help during class I think my dog is on the road to a full recovery there as well (from whatever spooked him in his life before I rescued him). Thank you Paul for your understanding and patience. Definitely recommend enrolling in classes with Paul D. Looking forward to more classes taught by him!Judy G.
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October 2023 by Jeepster 0.
I have a German Shepard that is in process of becoming a Therapy Dog. TJ is a 2 year old that is curious and playful. Paul DonLevy, Trainer at the Apple Valley Petco did a fantastic job of showing us the steps in harnessing TJ's energy so that he could he could become AKC Certified as a Canine Good Citizen™ (CGC). TJ is now prepared to move to the next step in becoming a Therapy Dog to help brighten some patients lives in nursing homes and hospitals. TJ and I highly recommend Paul DonLevy and Petco for your training needs.
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July 2023 by Devon D.
I truly don't understand why there's so many negative reviews... EVERY TIME I've shopped here the staff are very friendly and even offer very valuable information and tips to taking the best care of my dog! Dalton in particular was incredibly friendly and offered me some great advice on training and caring for my dog! I will continue to get all my pet needs from the apple valley petco.
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February 2023 by Kristen Henning H.
If I could, I would get this place zero stars. I went in to purchase a hermit crab and they would not tell me one because I was not buying three and buying a 30 gallon tank. ridiculous. And manager Kylee was completely rude and disrespectful and made me feel very belittled. I would never shop here ever again!
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January 2023 by Sheila O.
This is specifically geared to the grooming. Paid for additional services along with a haircut and bath for my standard poodle but only got half the service. Check your dog before you leave. Lazy is what they are. My dogs ears weren't even cleaned. Full of hair still. Breath bad, she looked nice on the exterior but they did half azz job. Won't ever go back there. They just did the minimum and charged me max price. Wish I didn't tip so well. Even called and was told the groomer would call be back. She didn't.
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September 2021 by Pamela S.
I scheduled a vet visit with Vetco. It's like you're on an assembly line. They email your scripts do if you don't have a printer, good luck. The last thing they said was to go to any Walmart or Costco to fill the script. After going three times to different Walmarts, I was told they didn't have the medication. Finally I called Costco, they didn't have it either, but they ordered it for me. Now my dog is without medication for the time being.
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November 2020 by Kaylee Giroux
staff was so sweet with my kitty, very clean environment and will be coming back for my boys second shot this month ♡
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November 2020 by Tammy Strese
They never showed up
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November 2020 by Jennifer Dressler
They are fast and easy