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November 2023 by Luke Heuer
They have really gone down hill. Stick to the Eagan or Bloomington one off of Lyndale. Paid $50 for the Supreme package with two rows of floor mats. They were getting slammed and they were trying to rush people out. So they started to cut corners. They forgot to wipe down the dash board, which still had dust on it. Also, they didn’t wipe down the tires or rims. Didn’t spray air freshener either. Very DISAPPOINTING!!Service: Auto detailing
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November 2023 by Vern B.
They do a decent job, and I use them often. When I was driving a lot more, I had the unlimited exterior wash, which is a great option if you prefer your vehicle always clean and shiny. However, after retiring and not driving as much, I went to the pay as you go plan instead. That being said, if you buy the five wash package, you get a 20% discount giving you five washes for the price of four!They also offer a buff and shine service to remove minor scratches. It does a decent job for a lot less that professional detailer.
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August 2023 by Dave
Should have read the reviews first. I paid for interior detailing and premium wash and they cleaned like 60% of the inside. Still had a layer of dust on the dash. Don't give them your business.
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August 2023 by Elena Elkhoury
This should be everyone in the areas go to car wash. Jesse is a rockstar, and the company is very lucky to have him. He went above and beyond for an issue that was not even related to this paradise car wash location, because of his extra effort and extreme adherence to customer service. He has gained his company‘s business for not only myself, but all my family, friends and colleagues. I highly recommend that you visit this car wash and you would not be disappointed. Thank you, Jesse.
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August 2023 by Mshi2001 -
Spent almost $70 dollars for a subpar service. All of my cup holders are still dirty, my transmission selector still has the same dirt on it despite me directing them to clean it. Overall, a terrible job on the interior. However, they did a good job on the exterior job despite them forgetting to add the ceramic coat I paid for.Services: Full body wash
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August 2023 by Penny Carr
They always do such a great job!!! Love how my truck turned out!! Thank you
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August 2023 by Holly K.
The outside of the car looks great. But I basically just paid $45 for them to wash the outside of the car & windows, vacuum the inside and spray the mats. Nothing else in the car has been touched at all. Very disappointed.They didn't even bother to make it look like they tried to even remotely pretend to wipe anything down- not even the dash like they claim- still dusty. Same dead bug. (Guess they don't wipe anything down any more.I asked after it was too late.)(When they say "interior" it only means the mats and windows. And you pay extra if you want the mats done.)It used to be so nice here. I will never come back.
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July 2023 by Don P.
Poor Service and overcharged. Had to go inside to purchase Buff and Shine (used to be on the drive through kiosk). Requested the Full Service Wash and Buff & Shine. Cashier charged me for Exterior Wash. When I complained they added a $15 charge to my bill for vacuuming. Now paying $30 for $22 Full Service Wash I requested. My car was second in line for vacuuming. Ten cars came through before mine. Alarmed when my car came out of the automatic wash with soap on the front quarter panel. Then realized that Every car was coming out with soap on various surfaces. Every time the prices have increased at AV Paradise Car Wash the quality has gone down and the customer service is increasing worse.Buyer Beware!!
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July 2023 by Debra M.
My car was not that dirty but I needed my mats cleaned and the car vaccumed. To me that means carpets and the seats... and the back end of my GMC Terrain. I paid $48 dollars... $10/row form my mats.... still dirty so they just rinse, not really clean them.Vacumming: my seats were clearly not vaccumed and if you look where my seat belt connectors come out of the seat... full of crumbs.They do NOT wipe down your leather seats AT ALL.This was nowhere near worth the $48 I was charged
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July 2023 by Chris Bluemke
Every time I bring my car to this location I have problems. And maybe I’m a glutton for pain but I’ve given them multiple chances for redemption and they’re still a disaster. The staff here is lazy and doesn’t care about me or my car. The pimple faced kid that seems like he’s in charge is usually high on drugs and can barely make eye contact let alone communicate with me when I do have a concern. This is the worst car wash in MN!
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June 2023 by Jeremy Reich
Tried these guys for the first time today. I can say I was definitely less than impressed. I could have went to quick trip with close to the same end result at less than half the price. I bought the highest quality exterior wash available. When I was given my truck back I had to ask for a towl to finish drying the windows and spots on the truck myself. Also my grill mirrors and other parts still are full of bugs. Pictures attached. Overall just disappointing. I expected more from a facility like this.
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June 2023 by Ashley Wilson
I have 5 kids so car washes are important for my family. I have a monthly membership. I enjoy getting in a car that’s freshly cleaned my only complaint is that when I get my car wash I’m supposed to get the air freshener. This specific location never sprays my car with the air freshener. I’m so excited when getting there and oftentimes leave a little disappointed my car doesn’t have the fresh scent of the air freshener they use.Services: Full body wash
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June 2023 by Andrew Nystrom (AndrewNDrums)
Just stopped here today and the service was great! They actually wiped my rims down too and hit them with the rim cleaner when drying off the car. I use to come here regularly when I lived in Burnsville but now I go to the location off Lyndale in Bloomington. They typically do a good job as well but my rims never get cleaned/ dried off properly. Clean facility as well in Apple Valley.
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May 2023 by Drew Cook
Click on my review name to see my videos since they won’t play… I get my suv fully detailed once a year. I don’t have much money and I do this just to treat myself. My appointment was 11am I called around 3pm and they said they will be done around 5:20pm. I was very confused and concerned what happen. I get there and they said they were busy with one other car that took too much time. I get into my suv. My after market 294$ dvd touch screen has been reseted. Kinda odd. I also have a check engine light that was on cause my O2 sensor was bad. That light was off. I drove off and not but 2 minutes my radio was shutting of and on by itself. Called the GM. I later found out that they drained my batter, they jumped it,not charged it without telling me. He helped me through out the 3 weeks of this.I had to make an appointment with Best Buy and get a tech to look at it.Long story short his boss now is saying do to policy that “their work” didn’t cause it. Even though everything was working just fine. But will give me car wash passes. You are telling me Ryan the owner has been saying “just let us know how your radio is doing” till he hears I’m bringing it to a mechanic and then it’s a hard no. I highly recommend people who have after market radios, don’t go there. They aren’t honest enough to tell you they drain your battery or professional enough to Owen up to their faults. They have the money to help you, but their pride and ego are too high.Services: Auto detailing
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May 2023 by Mollie McNamara
What a wonderful place to bring your car for a high-quality wash! The staff there is extremely efficient and the General Manager Myal is extremely helpful and nice! I have gotten my vehicle washed and detailed here and I highly recommend it! Absolutely worth every penny! Plus, the monthly memberships and wash booklets are amazing for personal use and for gifts! Thank you Paradise for the consistently great quality service!!!!!Services: Full body wash
