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“My home ink jet printer got a paper jam, and I couldn't figure out how to get the jam out. Called TOPS and they told me I could come right in. Although it only took a couple minutes to remove the jammed paper remnant and show me how to do it, I was prepared to pay for their incredibly professional and very timely service. However, the gentleman who helped me refused any payment for the service. One sure can't find over-the-top customer service like that these days!!Thank you so much to TOPS!!!”
“I know almost nothing about about CBS because their support showed up, identified how to fix our machine, ordered new parts & left so quickly that I didn't even run into them. Excellent impression so far.”
“I always have a great experience at this officemax because of Brienna in the print department. Always greeting me so kindly and helping me in anyway she can. Thanks!”
“Great Company to work for and even greater compassion for it's customers. You can really see how each employee is passionate about their job and just wants what is best for each customer using their products. Their passion and energy and will for providing the best products for the best prices with the best customer service is what separates them in the field of office automation.”
“Our relationship with Metro Sales has significantly reduced our overhead and increased our image to our members. The quality of our newsletters look professionally done, event programs are no longer sent to a printer, we do it inhouse. The staff in sales and maintenance are knowledgeable, helpful and listen to our needs and respond appropriately. This has been a great partnership and one we plan on continuing in the future.”
“Was able to pick up a self-inking stamp here that I designed the night before on the website. Had no clue about how to get a stamp made prior to that and couldn't believe how easy it was, and fast!!! We're impressed.”
Office Equipment
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“I received prompt, personalized service for a difficult print job that required a quick turnaround. The person who helped me was knowledgeable and innovative, and suggested the best way for me to achieve the result I needed in a short amount of time. I picked up my brochures just two hours later, perfectly done. Good job, Office Depot!!!”