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February 2024 by Stephan S.
I had a fantastic experience at Mister Car Wash! The employee who assisted me during check-in did a great job. Despite a long line, the car wash service was surprisingly quick. Opted for the midrange price option, and my car emerged sparkling clean. Highly satisfied with the overall service.
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October 2023 by Bharath Vempati
They are providing the mo they pass which is best option who ever travel more or if they use their Car daily for long distance here it is the best one and the pass is not high as well it is less than 25.we have free vacuume machines which is additional help for us to clean but that's need to be done by us
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September 2023 by Jackie Klasges
Went there for the second time (first time car wash was decent, liked the free vacuum use) while in there the cleaning wheel got stuck on my car, finally got free and jerked my car almost off the track and took the antenna with it as well as lifting up my fender. After filling a claim was told I needed to remove my antenna (although nobody said anything to me when I went in) ... and my antenna is factory and not "removeable" I would need to bring a wrench and pliers to get it off...Really don't think this was an antenna issue.. rather a machine malfunction. Super disappointed in the customer service and the fact that it will cost thousands to fix and get my radio working again ?
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September 2023 by Elise Ramsbottom
I know this review probably won't get my car fixed, based on previous negative reviews, but I feel like I need to post this to warn others. This car wash cracked my rear bumper. And yes, I know it was the car wash that did it. It wasn't there before, and it was there after when I went to use the free vacuums. I didn't go talk to someone because it was incredibly busy, and I assumed they wouldn't do anything because places like this claim no liability for damage. ? The spinning washing implements are incredibly rough...to the extent that my car was shaking from the impact. Never never again. Stay far away if you value your car.
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September 2023 by Chris Rodde
Splish splash I was taking a bath!Loved this car wash. I took my brother in-law’s giant suburban here that was covered in years of grime inside and out.The exterior wash was fun with a nice light show as you go through the wash. Car came out as clean as expected.The self serve vacuums are plentiful and free and we were there for almost an hour sucking up and wiping down.Prices reasonable
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August 2023 by Toni M.
Having people standing at the touch screens while you are trying to select and purchase your car wash is very annoying. I assume it's because they ask if you'd like to add a tip (which you're more likely to do if someone is asking, versus just answering on the touch screen). It's uncomfortable. Their job is pointless.
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August 2023 by Kevin Leach
Overall, decent. I am sure that it's leaving swirl marks in the finish and whatever. But, if I cared that much, I would wash my car by hand, and not take it to a car wash.Wish the prices were a little cheaper though. I imagine you are paying for the vaccums, even if you don't use them, and even though they are self-serve. They still cost money, and still require maintenance and upkeep..The one thing that keeps me away, are the attendants who help you at the pay terminals. And there is nothing wrong with them. But, when they are helping you and you get to the tip screen, and they ask if you want to give a tip, and I say no, not today, and I always feel guilty.I wish there was a way that you could call an attendant if needed. That way I wouldn't have to feel guilty about not giving a tip right in front of them.
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July 2023 by Samuel VanderWiel
Brought my girlfriends car through here, only for the exterior to get dented and scratched, the front headlight casings cracked, and paint chipped and relocated onto the windshield. Staff were very helpful in filling out their reimbursement form, but the general manager basically told us to screw off (he did refund the car wash, a pittance in comparison to the cost of re-detailing the car's exterior). Do not go here. I am not happy.EDIT: In reply to the representative below, I know you're just doing your job, but to be frank your copy and paste platitudes and empty promises hold very little water when thousands of dollars of damage has been done via your establishment's clear display of gross incompetence and disregard for customer property. Do better.
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June 2023 by Mark T.
A lot of exterior damage after running a car through here. Staff was helpful in putting in a reimbursement request, and then the manager basically told us to screw off. Not happy.
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June 2023 by K. Romig
Super friendly team as I drive up. Hoping they will get an interior detail section soon! :)
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May 2023 by Brian Williams
This car cash scratches the hell out of your car. It's insane. I'm not talking about a couple light scratches, I'm talking DESTROY the finish. If you have a light color vehicle maybe it's not noticeable but trust me, they're there. My black car's finish was just destroyed by their scrubbers. Mister doesn't advertise as 'soft touch' and there's a reason why other's do. Beware, especially if you have a black vehicle.EDIT FOLLOW UP: Filed a formal complaint at the location. They took some photos or the scratches and called back 3 days later saying after their ‘’investigation’’ they were denying liability for the scratches which is completely ridiculous.Please beware of this location the black side roller brushes are much too aggressive and will scratch the heck out of your car. Please don’t make the same mistake I did.
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May 2023 by Jonol Son
Donny was the best — first time at a mister car wash and he was super helpful. Car looks great
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May 2023 by Jarrod Berge
Quick and clean car wash with free vacuums. The unlimited car wash pass is worth the investment if you like to keep your car's exterior clean.
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May 2023 by Kelly Jacobson
I go here for the full service wash. Decent. Not as good or efficient as the Edina location, but still beats Paradise
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April 2023 by Ivannia Acosta
I purchased the unlimited membership during the winter because I can’t clean my car outside myself since the temperature was freezing, the staff is really friendly and everything but I have issues with the car wash machine itself. To begin with, it happened already a couple of times that my car ends up not clean as seen in the picture , there is still a lot dirt. Second the car wash has damaged my car’s paint, the main scratches in the picture aren’t from the machine but I do have SEVERAL new scratches all over my car that I did not have before and noticed today, and follow the pattern of the motion of the car wash brushes (or however they are called), my rear windshield wiper always ends up pointing down too. I would say their machine is poorly designed or have materials that hold onto all the sand and dirt. Overall, very aggressive machine to the car's exterior, very disappointed.
